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"I've used Seatown for several different service calls. By far the most major one was a partial rewire that replaced some knob and tube wiring. There are several reasons why I view the as an excellent company: - Their administrative and dispatch system is efficiently and competently run. Phone calls during business hours are answered quickly (I've never been on hold for more than a minute or so), they usually have good availability, and the phone operator takes plenty of notes during your phone call which are then communicated to your technician who then has ample context on your problem right up front. - All of the technicians I've worked with have been friendly, communicative, and professional. It always seemed like they know what they're doing. Also, they will patiently explain to you what's causing your issue and what they did to resolve it. - I want to particularly call out Micah, the technician in charge of my rewire project, who was outstanding. He initially came out to diagnose why a couple of circuit breakers were constantly tripping, and identified the need to rewire my garage, office, furnace, and one bedroom. He wrote me an estimate, which I later compared to other companies' and turned out to be quite reasonable. Between my shopping around and heavy holiday demand, it wound up being a few weeks before the rewire was completed. In the intervening time, the circuits tripped a few more times. When I notified Micah of this, he offered to personally come over to further troubleshoot the problem - on Christmas Day - despite Seatown being closed! Micah also found a way to complete the rewire with almost no interior drywall damage. Finally, he was particularly helpful in answering my many questions about my home's electrical system, both before and after the rewire. Micah's combination of professional competence and personal empathy is very uncommon and exemplary. If you hire Seatown for any major electrical work, try to get Micah as your technician. While I am overall very satisfied with Seatown, there are a couple areas that I think could be improved: - At one point between Micah's initial estimate and the start of the rewire project, the circuit connecting my furnace gave out. This was on December 23rd, and I was concerned about my house not having heat. I e-mailed Seatown's emergency mailbox requesting someone come out requesting emergency service, but did not receive a response until December 27th. The office being closed for the holidays is completely understandable, but if you're going to have an emergency mailbox then you should be able to respond to it promptly 24/7, or at least have some kind of auto-reply that sets expectations on when a human can respond. - For relatively minor calls, their service visit fee is quite inelastic relative to the work that is actually done. By which I mean, I've paid about $300 every time they send an electrician out (other than the rewire), regardless of whether they did significant work like replace damaged, bare wire in my breaker panel, or just tell me not to use a space heater. It probably evens out in the long run, but each service call is a bit of a crap shoot on whether I'm going to feel like I got my money's worth. It seems to me to make more sense to charge a lower up-front visit fee, but then charge additionally for specific services rendered."

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."

"Worked with Greenwood Heating and Air on a furnace replacement and only have excellent things to say about the company and team. Customer service, pricing, timeliness, thoroughness, and friendliness were top notch. Contacted them initially for an inspection of our 28-year old furnace. The technician Frej was prompt, thorough, and courteous, explaining in detail the issues we might face with this still working but old units. Based on the findings we reached out for a quote on a system replacement. Lori took diligent care in listening to our concerns and hopes for a new system, recommending systems that might work for our household. She was always available for follow-up questions, providing answers that really helped us decide on getting a new system (Trane XC80 furnace with air scrubber) via Greenwood H+A. Prices were fair, on par with expectations and quotes from other businesses. On the day of the install, the team at Greenwood H+A, including Jake, Jordan, and Jason were very flexible, coordinating with the roofing company we had hired to take down our chimney and replace with a vent, to get the project moving on time. They were all very communicative, which we appreciated, and gave us regular updates on the progress. They finished what seemed like a big job within the day, despite the install occurring in our cramped crawl space. Our house is now toasty warm again with a great new furnace and all the bells and whistles. Would definitely recommend them for similar job, including for custom requirements as was our case with the roof. Thanks!"

"It's been at least eight years or maybe more that I've used them and I haven't used anyone else. I would give them an A, or I wouldn't have called them back. Their price is a little higher than some. They're honest and they're trustworthy. They use the best parts and the best techniques to accomplish what they need to do. The workers are good."

"Joseph was very responsive in scheduling a time to come out troubleshoot the problems are were having. The day he and his team member arrived they were able to quickly identify and fix our electrical issues. In addition to installing armored conduit and getting dead power outlets up and running again, he replaced our 10+yr old smoke and carbon detectors at a very reasonable price. Joseph and his team are very professional and do great work."

"I had five estimates from different installers for a new gas furnace. I knew I would go with John Bassett after the first few minutes of meeting him. This family owned business did an excellent job and at a fair price. No high pressure sales, nor suggestions of additional items like a maintenance contract or vent cleaning. The installation went smoothly, they came on time, cleaned up afterwards and passed the Redmond permitting process with flying colors."

"In 2020 Eco Electric installed a Whole House Fan in our home. It has worked well for us and helps cool our home in the summer. Recently it stopped working. I called Eco and they sent Kyle out to diagnose our problem. Kyle was able to quickly isolate the problem to wiring in a recently installed smoke detector. He was able to fix the matter and get us back up and running. I do recommend Eco."

At Tripped Electric, there is no project too large or small. Whether your needing wiring for a new hot tub, knob and tube replacement, solar installation services or even generator installation, we have you covered. Our experienced and talented electricians, have the expertise to perform your residential or commercial project with care. If you are located in the greater Western Washington area, and in need of a trusted and reliable electrical services solution, then contact Tripped Electric today!

"Everything went well and smooth with their help. I got the proposal with all details at the same day when they came to do the estimate. Our old furnace was built on 1971, and it was in a closet next to the water heater tank. When one other company came to estimate, they wanted to cut a furnace size hole on the wall facing the hallway to fit the machine and we have to find a constructor or handy man to finish, like to build a door or make it look good, but G&S figured out an easy way, which is to turn the machine toward another direction and eventually only cut a vent on the wall. It took two days for all the installation, and they cleaned up when they left and everything looked clean and nice. They also listened to customers. We didn't want the heat pump to be right next to the stairs of our deck, so they chose a spot which was few feet away from the closest spot without any question. We appreciate for that, since the wind blows out from heat pump is kind of strong, and we feel comfortable with where it is at now. One thing I really like is they were on time, and they called around 30 minutes ahead before them showed up. They also take care all the paperwork for the PUD rebate, Costco 10% shop card, and city permits, and all we do is waiting their call to arrange the time."

"In June of this year I contracted with a large company to install a new heat pump at our residence.  While overall I felt they did a fairly decent job there were at least three instances of inconsistent service, attention to detail and disappointment.  The most disappointing aspect of that company's performance was when it came time to "test" my existing insulation and duct work.  I believed there bid to correct my existing ducts and insulation was outrageous.  That said, I was in between a rock and a hard place.  I had just installed a $12K heat pump and I feared any efficiencies I may have gained could be lost due to my existing ducts and insulation.
I contacted 5 companies to provide me with bids, in addition to the upsell price I was previously provided by the company I had install the heat pump.  All five companies are listed on Angie's List.  They all provided fairly consistent bids.  They all helped educate me on what I may need to resolve my existing duct and insulation issues.
Daniel was the final contractor I spoke with.  He showed up early afternoon, looking a bit haggard, as if he had just emerged from a crawlspace - he had.  I was somewhat tentative at first, but I knew I had found the right man for the job the minute he began outlying in detail everything he saw, what he would recommend, how he would address my specific issues and what it would cost.  He was upfront from the get go, wanting to work with my budget and my timetable.  
Daniel and his team showed up three days later and worked 12 hours on a Saturday in 85 degree heat, completely insulating the crawlspace of a 2,000 sf home.  He was back the next day to finish up, working another 7 hours, again in 85 degree heat.  He pointed out certain issues he found along the way, specifically some holes that needed patching with mesh and sealing all gaps in my flooring from the crawlspace.  He sealed all the ducts, adding screws where necessary.  He even sealed the holes drilled by the company who installed the heat pump (one example of their service inconsistency).
Daniel is an extremely hard worker.  I have the utmost respect for his abilities and would recommend him to anyone looking to have any type of crawlspace / insulation work done.  Sure, shop around, talk to the various companies on Angies List, get educated and then do what I did, call Daniel last, negotiate a price and get the job done right.


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