Get matched with top hot tub or spa repair or service pros in Staten Island, NY

"Compared to numerous hot tub repairs I had experienced/endured with other company all these years, Mr. Sergie's service (from the beginning to the end) is excellent - on time, responsible, professional, knowledgeable and friendly. Mr. Segie's work is neat and efficient. He gets the job done without any confusion or uncertainty. He will be my go to guy for any hot tub issues from now on. Also, I highly recommend him/spa total upgrade, LLC for everyone who needs hot tub services. Overall, GOOD JOB/ EXCELLENT SERVICE!!!"

Over the 10 years of experience, we have been dedicated to providing our clients with the very best in service, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"Robin got back to me within an hour of my reaching out here through Angi. (We had been waiting a week to hear back from the service department where we purchased the spa.) She scheduled a service call for the next day and contacted the manufacturer for us about the status of our warranty. John came out on time, replaced our hot tub heater in well under an hour and we were back in the tub by the next morning. He was professional and friendly. I would highly recommend using Hi-Tech Spa Service. We will definitely call them again if we have another issue in the future!"

"David was very professional and very attentive to details. Job well done. Highly recommend to use his service"

"Really well,excellent service and prices. I recommend JMC pool renovations 100%"

"its was done pretty fast job but i took 4 days to come and change it would be better if it resolved in 24 hours or 48 hours since its hot summer"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The two man team (3 hours) showed up on time as promised. First they told me that the labor didn't include the tools (eg blower etc) but when I told them I confirmed with the office person in advance this was included they brought their tools out. Don't know what the purpose of this move was. Overall the service was great, the two people they sent worked very hard (it was a hot day, very hot) and did a great job but I noticed towards the end of the job about 30 mins before they were already winding down as they also needed to cleanup. Overall very pleased with the price and the service and great people who serviced our landscape"

"I bought their deal for 6 person-hours of labor. I told Bob, the owner, that I needed a small bathroom vanity installed (and the old one removed). He said that would probably take a little over 2 hrs (which would equal 2 people for 1 hour or 1 person for 2 hours. I told him that for the balance of the time (presuming that with 2 men it would take no more than 4 of the 6 person-hours) I had a leaky tub faucet, a ceiling patch that needed to be painted over, and other small tasks if there was time. An hour into the job they said they needed to get something at Home Depot, about 10 minutes away. They both went, and were gone for 45 minutes. About an hour later they said they needed another pipe and needed to go back to Home Depot. I offered to go so they could stay and work on the ceiling patch, but they said they didn't know they might need a sander so didn't have one with them. They again both went to HD for 45 minutes. When they left, after a total of TEN person-hours if you include the time they took for 2 HD runs, they didn't say anything about extra charges. I had given them $13 in cash for the part they needed, and they finished the job and left. I was disappointed that they spent the whole time only installing the vanity but understood they'd run into some obstacles. Two hours after they left, they showed up at my door with Bob, the owner, who was insisting that I owed him for 4 extra person-hours plus materials reimbursement. I pointed out that they hadn't said the time at HD would be added to the labor hours I'd already purchased, and that I'd offered to go to HD so they could stay and work. Bob said that I should've had the materials already so they wouldn't have had to go out. If they didn't know what pipes and valves they needed, how could they expect that I would know that?? My husband and I argued with Bob for some time, and he didn't directly answer our question of why both guys needed to go to HD, using our paid time, and why they had to do this twice instead of adequately assessing the job and needing only one store run. We ended up paying him the extra $145 he was requesting, because the argunent was clearly going nowhere, but we felt pretty scammed by the whole thing. I had expected to have to be home on my day off for 3 hours, but ended up having to stay home for 5 hours, and I'd chosen Rovase because of the $180 for 6 hours deal. We will not use this vendor again.
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Elite paradise Pools& Mason LLC, We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.