Get matched with top swamp cooler service or repairers in Still-river, MA

"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."

"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"They did a great job. Respectful, on-time, gave me an honest assessment of my chimney...I will be calling them again for my annual cleaning and servicing. They even took pictures of my chimney and sent them along with a service report in an email so I could have a reference."

"Our heating system is older, and this was not a common job. Peter conducted the necessary research to make our steam system worry-free. The communication and customer service were excellent. Peter and his partner were conscientious of not tracking in dirt and snow and cleaning up their work space. They were also wonderful with my chatty three year old. Peter's knowledge and advice made me confident in the work he performed and has made him our new plumber for future needs. Best of all, Peter's prices were quite reasonable. I recommend Zereski Plumbing without hesitation!
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"It went well. We will use his services again, if necessary."

"Drain and Heating Solutions was a great choice... On time, very professional... did a thorough cleaning and tightening of connections. Will definitely use them for future work."

"Excellent experience!! Called for an appointment to repair my broken boiler and they were able to fit me in the next day. Gage the Technician showed up as scheduled and was very courteous and professional. He was able to diagnose and fix my issue quickly with parts they had on-hand. Price was very reasonable. Would definitely hire again!!"

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"I had to repair my heating system during this winter. A few months later I used them to replace my very old water heater system. They were very fair in their pricing and cleaned up the whole area very well. They checked my thermostat to be sure I understood how it worked. They were very patient with me as I tend to ask a lot of questions. They were very prompt and professional. I would recommend them highly to do your next service job."