Top-Rated Heat Pump Repair or Services Experts in Surprise, AZ

At King Mechanical, LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"I am compelled to share my dreadful experience with King Mechanical, and I must say that I am thoroughly disappointed with the abysmal service I've received. I called them on January 10th due to a lack of heating in my home, and to date, I am still enduring the winter without any resolution. The utter lack of responsiveness from this company is nothing short of infuriating. This is not the first time I have faced such incompetence from King Mechanical. Last year, on November 14th, I encountered the same issue with my heating system. It took them until January to finally address the problem, leaving me shivering in my own home for an extended period. Unfortunately, it seems that history is repeating itself. What is truly baffling is their complete disregard for customer communication. Despite making numerous phone calls and sending text messages, I have yet to receive a response from King Mechanical. It's incredibly frustrating to be left in the dark and forced to endure the winter chill within the confines of my own home. It's evident that King Mechanical's lackadaisical approach to customer service is a recurring theme, and they seem indifferent to the inconvenience they cause. As a customer, I expect a certain level of professionalism and a timely resolution to issues, especially when it comes to something as essential as heating during the winter months. I strongly advise anyone considering King Mechanical for their HVAC needs to think twice. The lack of reliability, responsiveness, and the recurring nature of these issues make it clear that this company is not deserving of your trust. I am appalled by their negligence and sincerely hope that others can be spared from the winter woes that I have had to endure due to King Mechanical's incompetence."

Bill K on February 2024

At King Mechanical, LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"I am compelled to share my dreadful experience with King Mechanical, and I must say that I am thoroughly disappointed with the abysmal service I've received. I called them on January 10th due to a lack of heating in my home, and to date, I am still enduring the winter without any resolution. The utter lack of responsiveness from this company is nothing short of infuriating. This is not the first time I have faced such incompetence from King Mechanical. Last year, on November 14th, I encountered the same issue with my heating system. It took them until January to finally address the problem, leaving me shivering in my own home for an extended period. Unfortunately, it seems that history is repeating itself. What is truly baffling is their complete disregard for customer communication. Despite making numerous phone calls and sending text messages, I have yet to receive a response from King Mechanical. It's incredibly frustrating to be left in the dark and forced to endure the winter chill within the confines of my own home. It's evident that King Mechanical's lackadaisical approach to customer service is a recurring theme, and they seem indifferent to the inconvenience they cause. As a customer, I expect a certain level of professionalism and a timely resolution to issues, especially when it comes to something as essential as heating during the winter months. I strongly advise anyone considering King Mechanical for their HVAC needs to think twice. The lack of reliability, responsiveness, and the recurring nature of these issues make it clear that this company is not deserving of your trust. I am appalled by their negligence and sincerely hope that others can be spared from the winter woes that I have had to endure due to King Mechanical's incompetence."

Bill K on February 2024