Get matched with top heat pump repair or service pros in Thornville, OH

"upon seeing the aged heat pump unit all other vendors immediately began their sales pitch. Jamie was the only professional who actually opened up my old electric heat pump and checked the unit for problems. Considering its age and the discovery of multiple electrical problems with the unit It was an easy decision to have him replace the entire heating and cooling system with a new electric heat pump. great job. Great customer service. Thanks Jamie!"

"I first contacted Franklin Heating and Cooling in 2015 right after moving to this neighborhood and needed my thermostat replaced. Their pricing was great, the technician was nice and they got the job done right away. I then had low freonagain a few years later and cashed them again. I then started using them fairly regularly, twice a year for maintenance. I did call another company for service at one point and that proved to be a mistake, I reported that company to the BBB. I resumed using Franklin Heating and Cooling and have called them ever since for my HVAC needs. Caleb came out on a Sunday when my blower quit working, he was back first thing Monday to replace it (I was very grateful as I have a health condition). Most recently I decided to have my HVAC system replaced as a preventive measure as my furnace and AC unit were nearly 20 years old. Gary quoted me a great price and was able to get it scheduled within a weeks time. Jeremy and Ryan came out to do the installation and they were efficient, friendly and knowledgeable! Jeremy was a life- saver pointing out that we had ductwork that pulled in outside air, but it could be opened and closed as needed. This was in response to my indicating if had some issues even with the air on. Franklin Heating and Cooling are a caring bunch of professionals with great customer service skills and knowledge. Even Jackie and the gals in the office at nice and keep you informed! Jake too!! Look at their website, they have an A+ rating with the BBB!"

"Fantastic guys, quick service. Replaced my 20 year old unit."

"I highly recommend John for gas fireplace repairs. Five stars for reliable and skilled service!"

"My contractor left us without completing the air conditioning systems. Justin stepped in, got everything ordered, and completed the project in a very timely manner. He was also very responsive and knowledgeable to any and all questions I asked him about the project. I would definitely recommend this company to any family or friends who need any HAVC work in the future."

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Tom B ( and assistant Dusty) replaced my aging furnace and A/C with a new Heat Pump. Tom patiently explained every step of the installation. Replacing the thermostat proved to be technically challenging, but he was thorough, primarily concerned for my happiness and satisfaction with choices. Tom was always professional, educational, courteous, and neat in his work. He even customized a new cover for the furnace, once the original plate was discarded with the old furnace. This project required several trips until Tom found a thermostat that my old eyes can clearly read. His thoroughness is appreciated! This project required several interactions (for scheduling) with Glasmeiers office staff, Mary and Nancy, who were quite entertaining during the scheduling process. I am 100% thrilled with the Glasmeier organization and will certainly use them in the future!"

"Very awesome engineering and repair work"

"They did a great job and gave great customer service."