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"great customer service"

"Did a great job. And I was moving in the same day the roof was being replaced and the crew was very responsive to my moving needs."

"I purchased a full trim wrap package as preventative maintenance on my new home. My wood trim was in good shape, but there is a ton of wood on the exterior of my house and I figured that getting it wrapped would give me some peace of mind. Paid cash for the project and had no trouble dealing with the office or my salesperson. When my appointment date came, a subcontractor arrived and began installation. The job was completed the same day. The crew managed to destroy about half of my front lawn (which has not really recovered), and put a scratch on my car, which I had moved to the curb to give the crew space. The quality of the work was atrocious. There are certain sections that are passable, but the majority of the project looks awful. There are large bulges on nearly all of the corner posts and most of the panels on the bay windows, and it has been getting worse over time. The finishing nails used to attach the panels seem to have been used completely at random - most of the bay window panels have 4-6 nails per panel, while one in particular has 14 nails and looks utterly terrible. A large amount of the caulking has separated, to the point where it's no longer something I can handle myself in a reasonable amount of time. High quality caulking should definitely last longer than year when applied correctly. Unfortunately, it looks like it was applied by a child in most areas. Naturally, this completely defeats the purpose of this job since moisture is able to get in pretty much everywhere. Worst of all, this summer, just a little over a year since I had the installation done, I have had a lot of humidity problems in my home. I decided to check the soffits to see if the fly-by-night crew that installed my trim had done the soffit fascias correctly. Turns out that they did not remove the existing vents or wood under the fascia, which was specified in the contract. So... now I have basically no attic ventilation due to the existing small vents having the vented vinyl fascia overlapping. I attempted to resolve many of these issues last year, but didn't have much luck with the one-man repair crew they have. I'm a single father of two young boys and at the time I was working two full-time jobs, so it was pretty tough to find an opening in my schedule. Whenever I did get in touch with him, his next appointment was always 2 weeks out and conflicted with something I had to do. The frustrating part was that he was always under the impression that he was only coming out to 'trim the patio doors', which the company had decided to throw in to make up for the issues I had. I explained multiple times that I had several issues that needed to be addressed, and yet I kept hearing the same thing, even after he had arrived one day and I explained it in person. I sent pictures of all of the issues to the company and even had my salesperson come by and see them in person. Things got pretty busy when my boys started school, so I didn't get a chance to follow up again until just recently. After discovering the unacceptable issue with the soffit fascias, I contacted Paramount two days ago through their website, and also attempted to call them. I didn't receive an email response, and did not receive a response to the voicemail message that I left. So here we are. Overall, I wish I had not had this project done at all. My home looks significantly worse than it did before the job was done, and I am very concerned about possible water/moisture damage due to the poor installation. The quality is so poor that I am considering hiring another contractor to simply remove all of it and repair the existing wood. Just take a look at the pictures... Now that I look at them, it's even worse than I thought."

"it went well. Also quickly."

"ON 01/27/2025 I WROTE A CHECK TO DONS ROOFING FOR $4,250.00 TO START RELACING MY ROOF AND ON 01/31/2025 THE JOB WAS COMPLETED I GAVE ANOTHER CHECK FOR $4,400 AND I THOUGH THE HEAD GUY WAS GOING TO GIVE ME AN RECEIPT BUT HE DID NOT SO I CALL HIM ON THE PHONE AND HE SAID HE WILL PUT IT IN THE MAIL BOX BUT HE DID NOT I CALL THIS GUY ABOUT 10 TIMES AND HE DID NOT RESPOND ALSO THEY KNOCK MY DRYER VENT LOOSE UP IN THE ACTTIC AND MY HOY WATER HEATER VENT HAS A CRACK IN IT AND I HAD TO PAY A PLUMBER $196.00 TO RELIGHT MY HOT WATER HEATER AND HE TOLD ME I COULD HAVE GOT CARBON OXIDE POISON FROM THE DRYER VENT BEING NO CONNECTED ALL I WANTED IS A COPY OF THE CONTRACT AND THE VENT PATCHED I DO NOT WANT TO TAKE THIS MAN TO COURT BUT THIS IS A LOT OF MONEY I RATHER HAVE SOMEONE ELSE COME TO MY HOUSE I DO NOT TRUST DONS ROOFING"

"From Start to finish our window project was handled professionally, courteous and without incident. The installation staff was on time, kept us informed along the way and they completed the project in a day and a half!!! In addition to our windows, Our chimney needed be removed and you cannot even notice we has one!!! Thank you!!"

"We recently had Roofing Systems of Hampton Roads (RSHR) install a large replacement skylight in our master bathroom above our jetted tub. We are very pleased with the job they did. Everything was handled professionally and efficiently. The team was on time, friendly, and did an excellent job. The new skylight looks fantastic and has made a big difference in our space. We highly recommend Roofing Systems of Hampton Roads for their great service and quality work."

"After a section of our flashing had broken loose as the result of very high winds, and about half that section ultimately then ending-up actually breaking all of the way off, we reached-out to others whom we know to be highly experienced, reliable, and well-respected professional resources for a recommendation, from which SlopePro Roofing came back immediately, and without hesitation. As this occurred over the weekend, on Sunday… I called and left a message with SlopePro. Very first-thing the following morning, Monday, SlopePro was on my phone in response to my voicemail from late the previous day and, to my relief, was very surprisingly able to schedule Justin to come to our home mid-day of that very same day to evaluate the damage and provide a quote. The next two actions that resulted are very much the driving forces behind our being not only willing, but actually more than happy to take time out of our demanding schedule like this to ensure that SlopePro is recognized here, as follows: #1) After his evaluation of the -whole- of our existing roofing system/environment - - - not just merely the flashing damage for which he had been called out about - - - Justin informed me of a very routine minimum charge which would always apply to any contracted work, regardless of the work to be performed, and further then also informed me as well of several other discrepancies that he had identified, as the result of his very comprehensive inspection. It was - - - in that moment, and continuing on until now - - - when Justin and SlopePro immediately began to win our respect, and our business - - - current and future - - - as he-himself proceeded to the committing of SlopePro’s otherwise *additional* time and resources over those which would have instead been just minimally needed, in order to just simply repair/replace only the flashing (while of course still enforcing the minimum charge) and then moving-on. But… instead now also… of his/their very-own voluntary offering… additionally include the repair of ALL the current discrepancies across our entire roofing system and environment for that same minimum charge. Which - - - as is quite substantially noteworthy and important to acknowledge here - - - included upwards of about 15 to 20 missing asphalt shingle flaps in our instance! And… (yes, there’s more) in light of the timely and pending sale of our home, they took things even further by making accommodation to schedule the work for the very next-day, Tuesday. Things you just don’t see very often, if at-all, any more. #2) Well, #2 is as straightforward and simple as one would hope it to be… Not only did “they” show-up the next day and perform exceptional quality repairs… as it turns out… the roofing professional who showed-up to execute those quality repairs in our instance was non other than Alden Echols himself. President, and one of SlopePro’s 3rd generation family owners! Needless to say, the repairs were all completed to the highest standard, and they were actually even able to so closely match the color of our 16 year old shingles that you genuinely cannot distinguish which are the old original shingles, from the newly-repaired/replacement flaps! TO SUM IT ALL UP: I do recall, from days of old, these seemingly now non-existent concepts of ‘Integrity’, and ‘Going Above-And-Beyond’, which seem to be reserved these days for inclusion in merely folklore… novels… and movies. But after our experience with Alden and Justin and all the SlopePro Roofing team, I’m encouraged to have personal affirmation that these do indeed still exist around us, even today. So a big-fat and very genuine “thanks!”, once again to SlopePro! AND… a resounding “YES”… We would of course, unquestionably recommend SlopePro to everyone with any roofing needs whatsoever. Very Sincerely, Dan and Irene Allred Varina, VA"

"They were very professional, arrived on time and finished the job in one day, would hire again in a heartbeat."

"Mr. Rodriguez came to my home to assess the work that needed to be done. He explained in detail. The job was completed in a timely manner. Mr. Rodriguez and his crew was very professional, honest and thorough. I would use him again and refer him and his company to others."