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"Great!!!! Thanks so much. Looking forward to having you replace the central humidifier"

"Great plumbing expert that came out the next day and got the project up and running."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Even though I have read some negative comments about their plumbing's prices, I wanted to give them a chance as I had a fairly good experience on the HVAC side. Unfortunately, I am afraid the comments were right! I called them for a leak in my basement related to a water drain from the second floor bathrooms. Before starting, Matt explain to me he had to go through a "pluming diagnostics" of the entire house and systems that is a flat fee of $497 (based on the age of the house) for: Unlimited Time to find the problem, One level 1 to 2 repair included with diagnostic, performance check, whole home water quality analysis, including chlorine, water hardness, and total dissolved solids, confirmation that system is safe, reliable, and energy efficient, Applies to equipment 6-20+ years old, main drain, water pressure/water temperature over 1500 sqft, tankless water heater. Basically a fee to "find the leak" and anything else that could be wrong in my house in order to give me suggestions for additional repairs that go on top of the "diagnostic fee", unless it is a level 1 or 2 repair that you probably never have anyway...! I my case Matt's listed 3 options: - $4.193 (repair copper drain, new washing machine hoses, install pressure valve and new 50 Gal water heater) - $1.467 (repair copper drain, new washing machine hoses, install pressure valve). Meaning $2.726 for the water heater alone. Or $631 (repair copper drain, new washing machine hoses). Meaning $836 for the pressure valve alone! I told him I could do the machine hoses myself and asked him how much it would be just to fix the leak => $364. That means the charge to change 2 $10 hoses is $267!! By the way, they don't deduct the $79 service call if you are not part of the Membership Program, charge an additional $14 for "Transfer Fuel Surcharge" and didn't discount the $50 coupon. Bottom line my invoice was $497 + $79 + $14 + $364 = $954. Fortunately, I talked to Kristy from Customer Service the following day and got the $50 coupon applied and got an additional $50 off after my open and direct discussion with her. Thank you Kristy. Still, I believe the all process was a bit complicated for a leak and would have to try a different plumber next time. Further more, what's going on with the "Plumbing Diagnostic" fee if they have to come again later on during the year for another issue? I surely wouldn't need another "check" of my entire house..."

"We were unaware of an extra-large build-up of lint in our dryer.  The lint eventually caught fire and we had a small fire inside our dryer.  Fortunately, the fire did not spread and nothing was damaged except for the dryer.  We called SOS to see if the dryer could be repaired -- we were thinking it would need to be replaced.  The technician came out, inspected the dryer and told us it could definitely be salvaged.  We were thrilled.  He worked on the dryer immediately, but had to schedule the vent cleaning a few days later.  However, we were not charged until the vent cleaning was completed.  SOS provided me with one of the best experiences I have had with a repair company.  I was thrilled with the end result!"

"It is always so nice to come home to a clean house after a long day at work.  Especially when I didn't have to clean it.  I like that I can communicate with them via text or email.  My dogs really like them.  When I get home they always leave a card behind.  They are friendly and helpful.  I was nervous about hiring someone because we are not clean or neat people.  So I sucked it up and got over the embarrassment and I'm so glad I did.  They put me at ease from the first appointment.
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"It went great! Very knowledgeable and provided me with great options for replacing my 17 yr old AC, 40yr old furnace and old water heater. We chose to install a tankless water heater and love it! They have stood behind there work and were quickly available when an inspector had some questions."

"Mark is the best in the business, he replaced the water heater quickly, and was able to fix some other plumbing issues no problem. I will definitely call him again."

"I am providing an update to this review. I received a call from companies owner and was patient to hear what I have to say. Explained in details in their billing practice and apologized for scheduling discrepancies. He also refunded $200. That was a grand gesture made to correct previous overcharge and I appreciated that very much. I thought I should take time and provide this feed back and revert my review for excellent responsiveness and work. My experience with Hoffman Cooling & Heating was a disaster from start to end. I called them on Friday morning, I received a call back at noon scheduling me for Saturday with $89 initial visitation price. I waited Saturday till 2:30 and called them to see why no one showed up. I was told there is nothing on their schedule but they can set one up but it be $129 cause its Saturday. I somehow convinced them about how I scheduled it previous day and quoted price of $89. Thankfully they obliged to send a repair person for that agreed price. He (Joe) showed up and replaced a Capacitor. I asked how much that Capacitor costs, I was told it is $316. He sepnt about 15 minutes and charged me a total of $405.83 ($316.83 for part and $89 for service). After he left I Googled the replaced part GE 97F9833, it was available on Amazon for $19. I promptly called them and asked why I was charged $316.83? Especially conning me thats how expensive that part is and it is hard to get it from factory and such. I understand someone charging me for part & labor. If they told me part is $50 and we charge labor $1000 per hour I would have hired someone else. So simply put, if you want a honest business that charges you a fair price go somewhere else. I definitely not giving my business to these greedy people."

"The guys that work for Cady Handyman were on time and showed up when they said they would. They installed a custom made shower for us that turned out beautiful. We needed it finished before the closing on our house, and they did everything including staying late in order to get it finished."