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"Great installers precessional and respectful"

"I had the best experience with Hecomo Heating & Cooling. My house's AC/heating system stopped working all of the sudden and the temperatures at the time were 90 degrees and up. I was desperate looking into many different companies. Many of them, came over to my house and did estimates at ridiculously high prices. Luckily, I found Hecomo. They came to my house, did an estimate and were ready to install my AC/heating unit very quickly and at a good price. Also, the customer service was great. They were there for me throughout the whole process. They explained to me everything that I needed to know about the system and the features. Everything is very modern and updated. I am very happy I found Hecomo."

"When our AC went out & their technician RJ came out & found out that our system was using the old freon & we also were shown that our heat exchanger was cracked on our 16 year old system & knowing it was a danger & we would have not heat - we decided it was time to replace! Using the technicians advice we called TriState to talk to their sales department & we were able to get someone out the very next day & they even did a early evening appointment, knowing that our work is important too! Their sales guy was very patient and asked us a lot of questions on what we were looking for, what type of issues we wanted to resolve with a new system, and what kind of price we wanted to stay in for financing. We loved that he took the time to discuss everything with us, the pros and cons of the cheaper and the higher priced units and why would work better than the other. We ended up going with Lennox system because of the reviews online and the high recommendation from not just their technician that came out, but their sales department as well. We were able to get the system installed less than a week after the initial service call. The install guys Randy and Preston were very kind and professional. Even though we told them it wasn't necessary for them to put down drop cloths and wear shoes booties, they insisted. The install was done professionally, passed inspection with flying colors and now 3 months later, is still running as well as as they day they put it in. I loved that they took the time to make sure we knew how to use our new super modern Lennox thermostat and handed us all the owners manuals and reminded us to register our equipment for the extended warranty. I also loved they were able to add a whole house humidifier to our new unit, to not have dry air anymore, especially during the winter is wonderful! If you're looking for a company that responds fast, does good quality work, you need to look no further than contacting TriState Home Services!"

We are a small family owned Heating, Ventilation, and Air Conditioning (HVAC) company located in Sharpsburg, MD. The business was started in 1989 under the name of RW Harrell's Pump Service Inc. when Diane Harrell and Ronnie Harrell purchased a well pump and water system business from a gentleman that was retiring. Ronnie had worked in the HVAC field from the time he had graduated from high school so it was natural to add HVAC to the services that this new company would offer. Ronnie and Diane built the company by word of mouth and continue to grow the company in this manner. Additional DBA - Harrell's Services. Additional fax - 928-492-8004

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Scheduling was an issue due to rain so the work took place over a 3 week period.  Although the manager says they did apply sealant after the power-washing and replacement of some boards, the wood really doesn't appear to have been sealed. I do need to say that the individual who performed the power-washing was very professional and did an excellent job.  A different technician replaced the boards and supposedly applied the sealant."

A/C and Heating company in GAITHERBURG, Bethesda, Chevy Chase, Frederick, Germantown, Washingtown DC. Virginia. And all of the DMV area.

"Everything was done quickly and efficiently. No mess, on time and provided overall excellent service and guidance about our dryer vent for further maintenance."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!