Get matched with top heat pump repair or service pros in West-Medford, MA

"Jake, who is the service tech I see every year for any repairs and the annual tune up could not have been more helpful. He diagnosed why the burner had shut down showed me the issue and what needed to be done. I have had Genove come into my home every year and they are outstanding. Very professional and they take the time to listen as well as breakdown solutions if I have an issue with my heating system. I will continue to rely on them for my service."

"On a Friday night, our boiler shut down. We reset it and eventually, it started working on its own, but we called Jeff and left a message, because who knew whether it would stop working again. We didn't indicate that it was urgent--since we had heat at the time that we left the message--but Jeff called back shortly after we left the message anyway. He said that he'd be in our area and would take a look at the boiler the next afternoon (a Saturday). That turned out to be a good thing, since the problem recurred a couple of times overnight. And then, when it became apparent that the boiler was shutting down constantly and our problem needed to be fixed right away, he went to complete his other scheduled jobs, and then came back to our house and stayed until almost 8pm on a Saturday night to repair our boiler. The price was very reasonable too! On top of that, it's not as though we were regular customers. He never heard of us before, and yet he went waaay out of his way to accommodate us. On a scale of 1 to 10, we'd give him a 14. He's going to get all of our business from now on, and he should get yours too!"

"My thermostat had lost connection. The technician ( Adnan) arrived and was professional and courteous. He diagnosed the issue , which was a faulty condensation pump. He did a great job getting our heat up and running again. I would recommend Sila to anyone. Thank you SILA & Adnan !"

"I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!"

"Jared showed up on time and went right to work. Installing the back up water powered sump pump and new sump pump seemed quite involved to me, but Jared said it would be no problem to do it. I am completely satisfied with their service, and responsiveness. H. L. Bowman is now the only plumber I will use for all of my plumbing needs."

"Morris Heating and AC provided service that should serve as a model for all other service providers. They were consistently professional, efficient and response, ultimately installed a system at a very good price and did so urgently as we were entertaining guests from out of town. From the front office (Heather and Kaitlin) to the service manager (Greg) to the individuals who actually did the work at the house - beginning with Julin, then Blaise and finally Christos who actually installed the system, I interacted with very pleasant and effective people."

"We had such a great experience with NETR. Everyone we met on the day of install were very polite, wore booties and cleaned up their work area so we didn't even know they were in your house working. The quality is beyond our expectations and we are now loving our new system especially on the warm days during unpredictable New England weather. The units are easy to use and we are comfortable within minutes! The process was very easy starting with the customer service representatives we spoke to, Victoria's knowledge and Chip’s expertise, go above and beyond what we were expecting. Everyone was great to work with, Ivan, Isaac, Tim and Jeff, we're on site. They were busy but were available and knowledgeable when we asked a few questions. I would highly recommend NETR."

"I looked at a number of different options and they had the best pricing and they also specialize in just doing central air. So they were also sort of a plumber and gas fitter, anything like that, and so they really specialized in what I was looking for. So that is sort of their core business. They were good and they did a very nice, clean job. The house was built in 1901 and so they did a great job of removing the old radiators and radiant based heat systems and replacing it with a new central air set up."

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"We've used Atlantic Heating and Air Conditioning for over 10 years for regular air conditioning maintenance/service and repairs. They also do service/repairs for our heating system. Recently, they provided valuable advice that allowed us to fix a thermostat malfunction on our own, saving us cost of a visit. We've always been satisfied with this company - visits were easy to schedule, staff were knowledgeable, work performed was well done."