Get matched with top heat pump repair or service pros in West-Medford, MA

"Jake, who is the service tech I see every year for any repairs and the annual tune up could not have been more helpful. He diagnosed why the burner had shut down showed me the issue and what needed to be done. I have had Genove come into my home every year and they are outstanding. Very professional and they take the time to listen as well as breakdown solutions if I have an issue with my heating system. I will continue to rely on them for my service."

"I am reminded again why it is so priceless to find a contractor you can trust to keep things up and running. I managed to break one of the blades in my existing disposal, so I ordered a replacement unit and called Platinum Plumbing to set up an appointment to get it installed. While in the course of emptying the contents of my under-sink cabinets, as Murphy's Law would have it, I discovered evidence of a pretty serious leak. Although the initial appointment was just to replace the disposal, I told Robert about the leak I had discovered, and he quickly diagnosed it as a faulty faucet. Thankfully, he had a gorgeous Kohler faucet & spray attachment in stock in his truck, so he was able to swap out the faulty faucet for a very nice upgraded replacement. He also discovered a serious crack in the original copper pipe feeding out of the sink drain, so he cut the cracked piece out and put in the necessary fittings to get everything back ship-shape and leak-free. As always, Robert did absolutely fantastic work on everything, and cleaned up after he was done -- I almost hate to admit it, but I'm actually looking forward to washing the dishes tonight. The price was absolutely fair for all that he did, as well. I love doing business with Robert -- he always arrives at the promised time, is very friendly and professional, clearly knows his stuff, and shows you what's going on before (and after) he does the work. Highly recommended for any job, big or small!"

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

"My thermostat had lost connection. The technician ( Adnan) arrived and was professional and courteous. He diagnosed the issue , which was a faulty condensation pump. He did a great job getting our heat up and running again. I would recommend Sila to anyone. Thank you SILA & Adnan !"

"Morris Heating and AC provided service that should serve as a model for all other service providers. They were consistently professional, efficient and response, ultimately installed a system at a very good price and did so urgently as we were entertaining guests from out of town. From the front office (Heather and Kaitlin) to the service manager (Greg) to the individuals who actually did the work at the house - beginning with Julin, then Blaise and finally Christos who actually installed the system, I interacted with very pleasant and effective people."

"We had such a great experience with NETR. Everyone we met on the day of install were very polite, wore booties and cleaned up their work area so we didn't even know they were in your house working. The quality is beyond our expectations and we are now loving our new system especially on the warm days during unpredictable New England weather. The units are easy to use and we are comfortable within minutes! The process was very easy starting with the customer service representatives we spoke to, Victoria's knowledge and Chip’s expertise, go above and beyond what we were expecting. Everyone was great to work with, Ivan, Isaac, Tim and Jeff, we're on site. They were busy but were available and knowledgeable when we asked a few questions. I would highly recommend NETR."

"I looked at a number of different options and they had the best pricing and they also specialize in just doing central air. So they were also sort of a plumber and gas fitter, anything like that, and so they really specialized in what I was looking for. So that is sort of their core business. They were good and they did a very nice, clean job. The house was built in 1901 and so they did a great job of removing the old radiators and radiant based heat systems and replacing it with a new central air set up."

"Jared showed up on time and went right to work. Installing the back up water powered sump pump and new sump pump seemed quite involved to me, but Jared said it would be no problem to do it. I am completely satisfied with their service, and responsiveness. H. L. Bowman is now the only plumber I will use for all of my plumbing needs."

"Diagnosis and repair were straightforward and the talented Mike, who has done other great work for us on our ACs, had a replacement pump in his truck. Swapped over in under an hour. Cost of the repair was quite high, mainly due to very high price they charged for the pump. A Taco pump that I could buy for $175 was priced on this repair at more than $500. I get that it was an urgent situation and I’m happy to pay reasonably for the response but that mark-up bothered me. I called the office, had a long talk with the owner; sadly, she offered no consideration at all. Yes, it’s hard to find and keep skilled techs, but now seems that most HVAC firms have a business model like a car dealer’s service dept, far more corporate, less flexible or customer-considerate."

"We've used Atlantic Heating and Air Conditioning for over 10 years for regular air conditioning maintenance/service and repairs. They also do service/repairs for our heating system. Recently, they provided valuable advice that allowed us to fix a thermostat malfunction on our own, saving us cost of a visit. We've always been satisfied with this company - visits were easy to schedule, staff were knowledgeable, work performed was well done."