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"Two men, Jerry and Tommy, arrived on the morning of May 19, 2017 to install the system. Tommy dug a hole on one side of the house, poured a concrete foundation in said hole, and also set up metal tubing, which created a stand on which the condenser sits to protect it from runoff. Meanwhile, Jerry was inside, drilling holes through my bedroom and dining room interior and then exterior walls for the refrigerant pipes which run from the condenser to the air handlers. He mounted each air handler high up on the wall. There was also electrical work performed to connect the units to the main panel in the basement. The whole job took several hours. Both men worked quickly and efficiently. At the close of it, Jerry presented me with my remotes and instructions, and showed me the basics. I used the system for the first time just a couple of nights after installation. The first night (it was the start of a heat wave) the air from the system was cool-ish - tolerable, but not quite as comfortable as I'd hoped - but I was still uncertain about the controls so I didn't tab down the temperature. The second night I did tab down the temperature, and that's when I found out that, though the fans and vanes in both air handlers worked, the cooling mechanisms did not. Considering the amount of money I'd just spent i was more than a little upset. Visions of law suits danced in my overheated head that night. I called the next morning. Jerry came out that day and diagnosed the problem (something to do with the solenoids, or maybe it was the thermistors). In any case, he did fix it, and this time, it worked as designed, and has done so ever since. I should add that NETR offers a service contract. Despite the added expense - for me, 234.99 a year for 3 years (the annual rate is fixed for that period, plus I get a 5% discount) - it makes total sense to have this complex system undergo periodic maintenance. I will pay the total at the time of the first inspection, in 2018."

"We needed our boiler replaced and had multiple companies come and look at the job. We ended up selecting Sila as we read good reviews on the company. Sila surpassed our expectations. The tech who performed the install (Gage) was on time, communicated the entire process to us from start to finish and did a tremendous job. He also made sure to clean up afterwards and was very professional. We would absolutely hire Sila again!"

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"I have been a Palmer customer for 5 or 6 years at least. My experience with the front office and the technicians has always been great. We have always been on automatic oil fill and we have never had an issue. My most recent experience was today - we needed a service and a replacement part. The technician was very polite, experienced, knowledgeable and respectful of our time (David). He also had a more junior team member with him (Domenic) who was very respectful as well. I continue to be impressed with Palmer and will remain a customer for the foreseeable future!"

"Matthew responded very quickly to my call and showed up promptly thereafter. He was very professional and worked diligently to get my boiler working again and the heat restored to my home. He was able to diagnose the problem rather quickly and fixed the issue, even going so far as to explain many of the parts he had to replace and made me feel very comfortable that my unit was running efficiently when it was all done. I would highly recommend NexGen Aire and plan to call Matthew again for future issues. Fast, efficient, and affordable."

Weathervane Home Services is a trusted home performance contractor based in Burlington, MA, proudly serving Massachusetts and New Hampshire.\n\nWe provide no-cost Home Energy Assessments through Mass Save® and NHSaves, plus insulation upgrades, air sealing, weatherization, high-efficiency heating & cooling systems (including heat pumps, furnaces & boilers), water heaters, and electrical upgrades.\n\nOur focus: lower energy bills, maximize rebates & incentives, improve comfort, and deliver quality work that adds real value to your home.

"They first came out to do a routine check and informed us of what we should / needed to do to have our fire place perform better. The quote they provided was very reasonable. We decided to install a rain cap after the sweep and getting an appointment was very easy. The technician arrived early and completed the work quickly."

"My wife and I are glad that we chose to work with Accutemp, and in particular, their residential manager, Matt, for our HVAC installation. Matt was extremely responsive, clear, and upfront during the entire process, from the planning phase, to post-installation questions. We have already recommended Matt and Accutemp to several of our friends, including our neighbors past and present. With regard to the particular project we worked with Accutemp on, my wife and I bought a house in Newton built in the 1800s that didn't have any air conditioning. We had gotten multiple estimates and met with a number of contractors to discuss the project, as the age of the house and the unique interior layout and design made it a very challenging job. We ended up having a ductless mini-split heat pump system installed (provides both heat and AC). Matt and Accutemp not only gave us the most competitive bid in terms of financials, but there's was also the only bid to include the installation of a sixth indoor air handling unit. Every other contractor we met with insisted that five would be sufficient. Having now lived through some 90+ degree days, we can definitively say that the sixth unit is essential to keeping the whole house cool and comfortable. On the initial date of HVAC install, Matt and his team arrived at our home to find that my electrician (who had to do major work preceding the HVAC install) had not stuck to his original stated plan, completely throwing off Accutemp's plans. In less than thirty minutes, Matt spoke with the electrician, discussed the available options with me, and formulated an alternative, the results of which we were equally happy with. Matt also came out and reviewed the functioning of our boiler, along with recommended repair/replacement options and the cost of each option. Ultimately, we decided not to replace the boiler, but we have a better sense of how and when to approach doing so after meeting with him and discussing it. Finding reliable contractors in any field can be difficult, and in particular with HVAC, we had less-than stellar service in the past in the Boston area. We are happy to have found Accutemp and Matt, and look forward to working with them in the future on all of our HVAC needs."

"The plumber surmised that the clog was at the T junction with the vertical pipe in the wall and was unsuccessful at getting his snake to go downward after entering from the bottom of the trap. He failed also with an air hose. As he left, he offered to replace the T junction with a Y junction for $285. I subsequently called out another Angie's List plumber, so attacked the problem successfully by removing the trap and snaking downward about 15 ft to the clog. He replace the trap with one that is removal, allowing a snake easier access. This cost $300. I'm still unsure whether replacing the T junction with a Y junction would have solved the problem."