Get matched with top water heater repair or service pros in West Newton, MA

"Excellent service from start to finish. He was respectful, professional, and very thorough. I appreciated that he showed me the source of the leak and walked me through how he would fix it before starting the repair. It’s rare to find someone so honest and clear. I wouldn’t hesitate to call again."

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"Michael is hands down the best I’ve ever worked with. He’s exactly who you wish the folks working on your home are like. He has an amazing attention to detail, meticulous, and puts safety above all else. When he realized my boiler couldn’t be put in just yet because of further water damage, he had a water remediation company come in TWO hours to instantly start the process. When he realized my hoses needed updating, he made sure to call it to my attention and had them switched out. For work outside of his scope, he still makes sure to let you know what’s the best for future proofing your home. Above all, he’s communicative, on time, honest, and always there when I have a question. Plus, you can tell he really cares about his craft, and that translates to the job. He chooses the best solution for your situation. My only complaint is I wish he did literally everything else outside of plumbing! I’d want a Michael version of a carpenter, electrician, every day handyman. He‘s that good! "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"Very professional,on time and kept me informed.Did a great job, looks great!"

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