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"Ali and his team are amazing. Very responsive, did the job ahead of time and at a reasonable price. We have tried several services over the past ten years we have had the house, and Ali is the best by a wide margin. Would absolutely hire him again."

"In November of 2024, the house needed major plumbing work such as replacing a 50 + year old boiler, leaky bathroom faucet and sink, old basement utility sink, gate valves, and installing the line for the new refrigerator ice and water dispenser. Thanks to Angi, Dave Weinfeldt, contacted me and the rest is history. He personally visited my home and gave me a fair and reasonable estimate for the entire project. He sent highly experienced, talented, and trained expert plumbing professionals and a electrician to do the work. After it was all done, I can honestly say that I'm extremely satisfied with quality of the work. As a licensed boiler operator, witnessed this outstanding work. Dawson is the way to go if you need any plumbing work. I highly recommend them. You will not be disappointed. Bravo zulu! Thank you Dawson Mechanical for a job well done."

"Everything was Great! They came when they said and repaired what was broken."

"The technician found the part that needed replacing, went out to buy it and replaced it sucessfully to that we were able to get heat."

"Very professional installation. Was done in a timely fashion and the crew was very professional and clean. Huge difference in the comfort of our home now."

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Rob and his crew were great. They did everything a professional is supposed to do. They were pleasant to work with and they seemed to care about doing a good job.

They showed up on time, worked hard, did the job correctly and cleaned up after themselves before they left.

The drain repair was a nasty job. The old cast iron pipe broke right in the middle of the basement wall. They had to break through a concrete patio outside and dig approximately 4 feet down to get to the ancient cast iron drain pipe. They cut and removed the old pipe and replaced it with new PVC, including a cleanout. They also ran into issue inside the basement and had to replace more of the cast iron pipe than planned. No whining, no complaining they just did the job. Many tradesmen these days don't have much patience with old houses and their idiosyncrasies.

They did a great job and I would definitely use them again and recommend them to others.

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"We hired Overall Plumbing Heat & Cooling to replace a kitchen faucet and are very happy with the experience. When replacing the faucet they made us aware of a rusted part of the piping connecting to the dishwasher and recommended we replace it to avoid a flood. Sam & AJ went above and beyond to go purchase the necessary part rather than coming back another day and have us wait. They arrived promptly within the scheduled window, reviewed pricing and made sure the job was up to our standards before leaving. Although I hope we don’t have any plumbing issues soon, Overall will be the first number we call!"

"It was adequate service.  However after the install, we had a puddle of water under our unit.  I did have them come back and finish their work."

"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"We installed Nest thermostats over the winter in our new house, and while the heating worked fine the AC wasn't working. We called Nest and they advised us to get a diagnostic by a Nest-trained AC professional in our area, saying it should cost around $100. We called Mann and they came out the next day. They ran a diagnostic and rewired one of the thermostats - everything was working in the space of about 30 minutes. He even looked at the air filter and remembered that there had been a safety recall on it - something even our home inspector hadn't picked up on. I asked if the ducts needed clean and he said they weren't dusty enough to warrant it - no trying to sell us extra services. Professional, knowledgable, polite - I would absolutely recommend.
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