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"Did a great job. Highly recommended."

"We needed a regulator replace. They checked to see is there was any propane leeks through the whole Mobile. They were very informative. "

"I can't say enough about this company. They always go above and beyond to do their job and then some to make you feel comfortable to have them in your home. Have used them for many things from replacing toilets to outside leak to broken pipes. Wonderful job done every time. No wait, on time and always make you seem as if you are their only concern."

"Very pleased with service and price"

"? got the change out done & Raised it up Out of a low spot that was pilot light killing. As a landlord I loved it when they just told me the job was finished. Made it easy to pay."

"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Went great.kind and very courteous"

"A Dream Design Experience w/ Lacie Rice! Working with Lacie Rice and S & W Kitchens was one of the best decisions I've made for my home. She completely transformed my bathroom and living/dining area. Lacie took the time to understand exactly what I was looking for, then elevated it in a way I never could have imagined. The bathroom she designed feels like a spa! Clean, modern and completely in line with my personal style. Every finish, fixture, and layout choice was spot-on. It's become one of my favorite places to relax and unwind. As for the living and dining room area, Lacie brought the entire space to life, especially with the gorgeous new flooring she helped select. It ties everything together and instantly made the whole area feel brighter, more open, and incredibly inviting. She knew exactly what would work with my home's layout and natural light, and she nailed it! Lacies's attention to detail, design sense, and commitment to making everything reflect my taste was beyond impressive. She went above and beyond at every step, and it truly shows in the final result. If you're considering working with this company, I highly recommend asking for Lacie Rice!"

"To begin with Omar was trying to troubleshoot any mishaps over the phone beforehand . I found that to be so unusual as everyone is always out for a dollar. He is very respectful, kind and even helped me move the washer forward so I could clean the area. My washing machine is running like new. Haven’t had any issues and have recommended him to my family and friends. If you want someone in your house repairing any appliance and not feeling like you’re going to be ripped off call Omar. He’s your man. Thank you, Omar!"

"My bathroom was clogged my toilet and shower would not drain. They came out the next day and hydrojetted my home and got it all fixed within an hour!! Highly recommend"