Get matched with top swamp cooler installers and replacers in Yuma, AZ

"From the beginning to the end Seth from Comstock Air delivered what he promised and even gave us his time to walk the job after the installers were done and sit down with us, setup our online account and access to the system. It is rare that that somebody really follows through all the way to the end
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Very prompt and got my evap cooler running in no time. Great job."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"I was just getting estimates for having a ductless AC system installed in my little cottage. I had a very charming man come to give me a bid. But oh my goodness, what a sales pitch. All about doing it rich this second to get this or that discount, and really putting the fear of God in me about things breaking down, and how they'll replace them no questions asked (I don't believe that for a minute). A really hard sale, and it was at least $2000 over everyone else, and generally $3000 more for a small house just needing 3 units. That's why they can offer the replacement units. But I'd rather buy an insurance package for $400 or some such thing. Not to mention, the route he suggested was quite lengthy and elaborate, and definitely not the easiest way to go about running the piping. That's the problem with someone in a suit selling something they've never actually worked on. Charming, but really savvy. I felt I knew more than he did about plumbing, which I probably do because of my work."

"Our house is covered by American Home Shield. So, they'll find someone if I need something done to my air conditioner or my heating system. I don't know the cost off hand."

At Yuma Southwest Refrigeration we offer friendly and courteous service. We use only the best products, and we are always eager to answer your questions or address your concerns. We have built our reputation on our commitment to providing quality service. This has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality work, with excellent prices. Call today!

"The installer explained everything about the unit that I asked. We actually had a heat pump installed instead of a swamp cooler. Sears was the one we went thru but A to Z did the installing"

"We purchased a heat pump. The sales rep was professional and very knowledgeable. He didn’t try to sell us more than we needed as others did. Sears worked with us on fast installation. The install process could have been neater, but we are picky. The heat pump is wonderful and we’re very happy with it."

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