Get matched with top drain line breakage camera locaters in Crystal Lake, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"Had a flooding basement and Collins sent out Blake and Adam right away and they did a really great job getting the drains unclogged and running a camera through and taking the time to show me the condition of the whole drain pipe. Really professional and lowest price of all the bids I received, definitely recommend!"

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"Wow, these guys know what they are doing! After a heavy rain we found out driveway drain was clogged. I called J&S and they came out the very next day. The crew was extremely professional and knowledgeable. They determined that our main sewer line was the problem and did a great job rodding it and getting rid of all the tree roots that caused the issue. It was so clogged that they had to rod it several time using various pieces of equipment in order to clear it. They televised the drain and made sure the drain was sound and totally clear. I would not hesitate to recommend them to everyone. I plan to have them come back annually to inspect and rod the drain."

"They showed up fast , less than an hour. Cleared drain & I paid extra for video of drain for piece of mind."

"I had a great experience with this sewage company. They came out quickly, cleared my main line, and used a camera to show me exactly what was going on—I had tree branches causing the blockage. I really appreciated how they took the time to explain everything and made sure I understood the issue. Very professional, efficient, and honest service from start to finish."

"Mike and Son came for this broken water pipe. They are great! They were able to do the job quickly and right. I know I'll need more later so I will be calling them again. If you need plumbing work don't hesitate to call Wagner & Sons as they were professional, friendly and got the job done quickly!"

"We used Joel from Illinois Sewer and Drain. Joel called me immediately after I filled out the online form and was out to my house in 2 hours. In 2 days I had his estimate, which was fair and of great value. When I told him we were going to hire him he scheduled us for the next day. Six guys were here all day and the job was done in a day and a quarter. Joel was professional, classy, friendly, fair and kind. So were the men who work for him. We were very impressed. My husband asked Joel to look at our sump pumps and a silcock that was dripping. The next day he was out and replaced 2 of our 3 sump pumps, (which were not working at all) and some piping and fixed the silcock. So, two days after he replaced our entire septic tank we had him out to replace two of our three sump pumps! So yes ! We would use him again! We are thrilled with his work and his knowledge and professionalism and will use him again for sure. We are so grateful that we found him. We called for estimates from three companies and one came out and was charging a hefty price to do and exploratory evaluation. One never called me back and he was the one we chose, He so prompt and so professional and so fair. So thankful that we found him."

"I used one of the Angie's list coupons. From the time I phoned to confirm Lifeline comes as far out as we live to the completion of the job the Lifeline team was courteous, professional and personable. When I called to confirm they will come as far as we live (Oswego) the rep on the phone, after saying yes to our location, ensured she understood the problem and worked with me to find a convenient time for the appointment. On the day of the appointment Brent and Anthony phoned ahead to say the were on their way and provided an ETA (which they hit). Upon arrival Brent, who was the point man, went out of his way to great me and introduce me to Anthony, his trainee. They both immediately put on the booties and asked to see the problem. They, too, confirmed they do not need the city to turn off the main line into the house. Brent wrote up an estimate on the spot. While doing the work he also answered a general question we had about the smell in the basement and suggested we look into our dehumidifier's possible recall. He mentioned many are on recall. Both those extras were not required for the job in question but showed great care for us, the customers. Brent and Anthony were done within the hour even after cleaning up and walking my wife and me through the work completed."

"Outstanding customer service provided by Sean when I needed a really bad drain backup cleared. He quickly came out to my home IN THE EVENING and took care of clearing my drain as well as the mess that was there from the stinky and gross overflow. When he finished the job he gave me some great tips on how to avoid this from happening again. So happy with his service and the bonus recommendations to keep my drain clean and clear. Highly recommend Legendary... and Sean! He has helped me with my furnace and my AC previously and is a great tech that knows his stuff! He's quick, polite and cleans up everything when done. BEST HVAC TECH & PLUMBER!!"