Get matched with top water heater repair or service pros in Frankfort, IN

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"Called them to access my issue. It turned out only needed to replace the toilet tank flapper. The lowest level of service that allowed waiver of $49 visit fee was $207+ tax. Even with 10% senior discount it would be more than me paying the $49 house call fee plus the $98 to replace the just flapper. Technician called manager to get permission to waive $49 but manager declined. I feel manager was being obstinate and less than customer centric especially in light that I have been a customer over 20 years. I will use them again. They should have an ala carte pricing for individual pieces rather than tiered pre-priced service cost that includes service a customer may or may not need."

"Did a great job replacing my current hot water circulaiion pump. They came out the same day as I requested help"

"I planned to change out my old standard water heater with a tankless unit some time this year. Got an ad last month advertising JL Anderson does this so out of curiosity I called for an estimate and met with Richard a few days later. I didn't realize until speaking with them this new style requires slightly different venting and plumbing but Anderson could oversee the whole thing. Because they handled the entire installation of my HVAC system a few years back and did a great job I knew they'd be perfect to do this install. We're loving this new system already and can't wait to see the benefits it shows over time. Once again they were great to show me my options, explain the process and provide a quick/simple install (only took a few hours-thanks Curtis!). I called them a few days later with a question unique to my situation-Joe took my call and was very helpful-just as he was years ago. Total experience went smooth and I'm confident they back up whatever they do. I highly recommend JL Anderson-you'll be happy with their work!"

"The initial response was very quick and Jeremy gave us a thorough explanation of what to expect. The very next morning, he was able to come to our house, check out our water heater and go over everything that it was going to take to replace the old unit. We found that this company, Water Heaters Express, was very professional, knowledgeable, and had the experience that we wanted when it came to replacing our older unit. Could not believe how quickly the job was completed from start to finish!! Would absolutely recommend Water Express Heaters, veteran owned and operated!!!"

"Nate and Bill worked quickly and efficiently removing and installing new water heater. Done and finished under two hours!"

"They took care of the removal and replacement of our water heater in a very timely matter and were very courteous."

"The folks from Williams Comfort Air were punctual, professional and efficient in evaluating my water heater, installing a new water heater and removing old equipment along with an old non-functioning water softener. Excellent experience."

"I specified that it was a tankless water heater, yet not surprisingly I was referred to a plumber who didn't know anything about tankless heaters, resulting in a waste of a couple of days. The second person did know about them, and so far the repair is working (fingers crossed). I wish CHW would pay attention to the details in my claim."

"For a while, I was really always it seems that anytime I needed something, I couldn't get it timely. The first they would ask, for instance, when my air conditioning went out I had them and it's well have you maintained it. The application being that if you couldn't produce maintenance records they weren't going to do it. So on air conditioner was unhappy. They shocked me . I had a recent leak inside the loft. They sent somebody out here. They really did a good job on it. They were timely. A leak within the draining system inside the wall, I was getting water damage down the wall. They sent a plumber out. He opened up the wall and replaced the piping in there and then patched the wall back up. They don't do finish work on their patch up but hey do the patch. He was a pretty sharp young man. He was responsive. He came and he needed some things. he went and got them. He came right back. That was one that I was wondering if they were even going to do caus they'd been going on for a while. It was a drainage pipe in the wall. It was a manufacturing defect that had probably leaked from some early years of the home and got progressively worse until I could hear it. Actually when I would turn on the water on a certain faucet I could hear it drip down onto a fireplace. That's how I knew what it was. They don't do the finish. You do the finish. They do the patch. The only reason I kept them was because they showed me a different face with that repair. Before it seemed like everything you wanted they had a reason not to do it."