A-1 Safety Chimney Service, Inc.

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90% Recommended

33 Years In Business

Company Details

Contact

350 Randy Rd Suite 4
Carol Stream, IL 60188
http://www.a1safetychimney.com

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Fireplace, Furnace Flue, and Dryer vent Cleanings
    • Masonry (Rebuilding to Tuckpointing), Heat Shield Flue Resurfacement or Tile Joint Repair, Smoke Tite
    • Fireplace Diagnostics (ie. Smoke Back-up, Camp Fire Smell, Ignition Issues, Water Leak Diagnosis and Rectification, Animal Removal, etc.
    • Gas Fireplace Cleaning, Repair, Diagnostics, and Instilation. Fire Gear Authorized Dealers
    • Repairs (Dampers, Chimney Caps, Crown Coat, Chimney Saver, Dampers, Roof Top Dampers, Flashings, Shoulder Repair, Smoke Chamber Repair, Liner Instalation for gas or solid fuel appliances, Heat Shield
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    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.4
    156 Verified Reviews
    • 5
      118
    • 4
      22
    • 3
      5
    • 2
      3
    • 1
      8

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 156 reviews Showing 0 reviews
    5.0 Ron S. Park Ridge, IL
    2/12/2021

    They were comprehensive in servicing and inspecting my fireplace. I felt very confident about us it after they finished.

    5.0 Bruce J. South Holland, IL
    1/19/2021

    Timely and very professional

    0.50 Ana L. Naperville, IL
    1/2/2021

    The guy showed up to my home without a mask. I assumed it was a religious belief because he made sure to tell me he was Jewish twice. Charged me $129 to vacuum my fireplace and tell me that I have to pay $500 for him to do anything else. When I had called to make the appointment, the guy who answered just made an appointment but did not ask any questions: about how long it has been since it was cleaned, etc. I guess I paid $129 for the privilege of a house call to ask me those questions in person. Do not use this company. You will be lied to.

    5.0 Michelle Z. Vernon Hills, IL
    9/9/2020

    Anthony and crew took great pride in stalling a fire island upon discovery that my log fireplace was damaged.They also took picture of roof damage from an animal intruder while cleaning the dryer vents. They provided a thorough report and did an excellent job. I have already called them back for a second year cleaning. Highly recommend.

    0.50 Paul D. Bartlett, IL
    9/4/2020

    Bait and switch...100 dollars to show up to quote a job. I hired them to do the job, and never heard back from them. When I forced their hand, they quoted a price 3 times what I could do the job for myself, which I did. I asked for 1/2 my money back, they laughed at me. Now they call me once a week trying to sell me chimney cleanings and fireplace inspections. Now I am laughing at them. Do not get burned by this company. May be knowledgeable in fireplace ops, but neither knowledge nor professional in the area of customer service.

    5/8/2020

    Great guys! They showed up on time and got right to work on my chimney inspection. As I assumed, being a 60yr old house, work needed to be done. To my surprise, they came prepared and had everything they needed to get my chimney in working order and up to code. I was really impressed that as they found extra issues, above the originally quoted ones, that they would show me pictures and explain the issue/risk of not fixing vs. the cost and allow me to make the call. No pressure whatsoever. Will absolutely recommend

    5.0 Anita D. Chicago, IL
    4/27/2020

    They did a great job cleaning and getting our gas fire place ready. We hadn t used it in 5 years and never had it inspected. They were thorough and affordable.

    5.0 Robert F. Plainfield, IL
    2/28/2020

    They did call a couple of hours before their estimated arrival time, but that was okay because we were home. They looked at everything and told us the fireplace was working just fine. Our questions were answered and we were pleased with the outcome. Very professional and friendly, would definitely use them again.

    4.5 Brittany D. Chicago, IL
    2/27/2020

    Very friendly and easy to talk to. Came on time. They brought their own shoe covers and tarp to ensure no mess was left behind, which I appreciated. Will use again even though I had to wait about a week for an appointment. They were worth it.

    5.0 Nina G. Naperville, IL
    12/30/2019

    The fireplace never worked this well!!!! I realize now that it required service a long time ago. It's heating most of the house right now. The technician -- Guy -- was absolutely qualified. 45 minutes later he had the unit up and running.

    Photos

    A-1 Safety Chimney Service, Inc.
    3
    Chimney Rebuilds
    9
    Chimney Crowns
    8
    Gas Log/ Glass Options

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