
Serving Aiken, SC and surrounding areas
In business since 1996
Emergency services offered
Credit card accepted
"Mike was very professional and knowledgeable. He came out, surveyed the house and discussed my options and the work to be performed. His proposal was done on-site within about 5 to 10 minutes. After he gave me the proposal, he asked about staining my decks (I was going to do it myself and the materials were sitting on the porch). I advised him I was going to do it after I returned from vacation. He offered to take care of it for me, along with the painting, for no additional charge.
After I received a quote from a competitor (he knew who I had called w/o me telling him), I accepted his quote. Mike was out the next day (Friday) and power-washed the house. He returned the following Monday and painted the house and stained the deck.
While Mike impressed me with his professionalism and quick response - he's got very good customer service skills - I'm a little disappointed in the work due to the fact he didn't scrape and clean up the paint that had chipped away. If I had to do it again, I would make sure this was a part of the deal.
It may be partly my fault for not making it 100% clear this was part of my expectations. However, at the same time, I also feel he could have brought it up as well. For the price he charged, I really can't complain too much, considering he came in $2400.00 below his competitor (who didn't mention painting and scraping either) and the house looks good except for chipped sections.
No matter - i would still use him again - and will.
As a side-note, I found out Mike has other connections for handyman work and I'll more than likely go through him just simply because he's gained my trust.
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