Get matched with top heat pump repair or service pros in Alexandria, VA

"This guy is young and has that techie cutting edge experience. He came in recognizing my problem immediately. He split my AC system to function on multiple levels and I can choose a single level to cool or multiple levels. Not only did this improve my comfort at home, but reduced how long my unit ran during the blistering heat this summer ( remember my statement about cutting edge). Pricing was reasonable and very customer-oriented. Trust me, you want this guy who doesn t come into your home and start throwing big names around and speaking in tongues that = a ton of money. He doesn t try and take advantage of you if you re woman or not familiar with the overall DNA of heating and cooling system. Try em! You won t like this company. You ll love this company!"

"Hired them for a heating service call. They were prompt, thorough and very professional. Would use again."

"Great service. Very thorough. Called them again to do an HVAC service. Very satisfied with FH Furr. I highly recommend this company."

"Technician was prompt, responsive, knowledgeable and honest. He checked our sump pump out and determined that it did not need services or needed to be replaced. At no cost to the consumer."

"Going to take two visits, but that is because they wanted to see if when the unit thawed the fan was still working and save me over $1000. Turns out the fan is shot. So, calling them back, but I know they will be able to fix it. They have done work for me on this unit before. They cannot service all units, as I have a business and they weren't able to fix that one. But, they said that when they got there and looked at it before they spent a lot of time or money on parts, so at least they are honest."

"Called another company I was familiar with but had to pursue them for 5 days! No heat and told it was best to replace the entire unit by 3rd day and they'd order the parts (3 men, 4 hours, & $3k was what I was told). Finally, decided it was too much suffering and temps were dropping. Called Relax Air and he came within the hour, did a thorough analysis. Very professional. The final outcome was one of 3 parts were broken. Also a parts dealer, returned with the parts and tried each one. It was the module, fixed in one day, and for under $1k. He also checked/fixed the humidifier (which said initial company said they did upon initial repair visit and 2 yrs ago for regular maintenance) and adjusted the heating so the house is now perfectly balanced. After 4 years living here, finally no more cold spots!"

"This company was extremely efficient in removing the old furnace and air conditioner, and gave helpful instruction on maintenance and filter installation.
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"Overall McCrea did a good job with my Sept 23, 2019, HVAC installation. The POSITIVES significantly outweigh the negatives: · They had the best price out of 6 proposals. · They agreed to add an additional HVAC return to the basement free of charge ($250). · They leveled my second old existing heat pump without asking...free of charge…I really liked that. · They told me that Fairfax county does a free inspection upon request. I’ve never had an installer tell me this…it is not in their interest to do so. The county inspection was primarily electrical but it was good to have even that independently reviewed. · They responded within 2 hours after I called about an installation problem. It turned out a condensate PVC pipe was installed wrong and tripped a cutoff switch. Everyone makes mistakes. I give them credit on this one because they responded quickly and repaired it quickly. · I requested a Trane and NATE certified installer and McCrea sent out Greg Dworchak who, along with 2 others did an excellent job. They were competent and friendly and answered all my questions very well. One NEGATIVE: · I liked the first sales person (Kris Kimmmel) who gave the initial proposal...very professional and friendly. My only concern was that he went on vacation and the follow up was slow. He did tell me he would be on vacation with limited email access. I emailed my intention to move forward on the proposal by the required date but the response was too late to get the significant Trane rebate. Weeks later I received a call from another representative (Chris Aiani) and he provided an acceptable proposal although it was a lower SEER unit (XR14) instead of the XR16i I originally wanted. Chris apologized to me about this and said they were re-organizing to provide more sales support and that this should not happen again."

"Dominion Services is a highly reliable and honest company. They are knowledgeable and competent in diagnosing and repairing my furnace."

"I was always called a "valued" customer by their people. No wonder, I finally got around to shopping for oil and found a local reputable heating oil supplier and service for slightly over $1 less per gallon! Service was fine but given what I now have I was paying far more for EQUAL service. This is a large conglomerate of bought up oil companies. Not even local to me."