Get matched with top ducts & vents installers and replacers in Alpharetta, GA

"Coolray HVAC Service calls June 2024 appointment made with Lisa Barber to reconnect attic fan. June 12, 2024. My experience with Brian Maloney and Bryan Fowler was far superior and enjoyable to any prior service received from any company! They arrived to reactivate my attic fan which I had agreed to disconnect last year during a new solar attic ventilation system installation. I had been persuaded by the salesperson that I was losing cool air & allowing hot air to come into the house through the attic fan ventilation slats. I was skeptical and very reluctantly agreed since I always use my attic fan during the spring and fall months to drastically reduce the temperature in the main level of the house by drawing the cool air up from the daylight basement. After a year I decided that disabling the attic fan was a mistake, so I called to get the fan reactivated. I made the appointment with Lisa Barber and was told that there would be a $79 service fee. I requested the service fee be waived since I felt that I was persuaded to disable the attic fan even thou I advised the salesperson that I used it every spring and fall. I realize that I did agree but regret the decision. She got the service fee removed since I have been an exceptionally long term Coolray customer. She was truly kind and curious, and provided excellent customer service. Brian and Bryan determined it was impossible to reattach the fan belt from the attic since my home has an extremely shallow attic making it difficult to access the belt. They also found that the belt could not be reattached since the fan belt had been cut, not removed, to disable the fan. They concluded the belt would have to be reattached through the fan ventilation opening. Bryan and Brian called the office and were instructed to bring the cut fan belt to determine whether a replacement belt could be ordered. They observed that the crown molding in the hallway overlapped the attic fan ventilation cover and were concerned that to remove the vent cover the molding may need to be removed. I stated that I would like to get a new fan ventilation cover since the existing one had to be over 30 years old, had been painted numerous times and is an eyesore. Brian and Bryan went the extra mile by removing the attic fan ventilation cover to measure the opening and the existing fan vent cover so they could have the office try to find a replacement cover to be installed with the new fan belt. Brian and Bryan reattached the vent cover, cleaned up the area and stated they were going straight back to the office with the belt and measurements so replacement parts could be found and ordered. We have been Coolray customers for 30 years and have always received the best customer service from the office staff, salespersons and from every technician. We have replaced every system in our home over the years with Coolray and received excellent recommendations on the best systems to purchase which they priced fairly, installed perfectly, and keep running with regular maintenance visits. I have and will continue to recommend Coolray to friends and neighbors."

"Learned a lot about HVAC systems. System is repaired while other home improvement projects are being conducted. Can now budget for a replacement."

"Top notch company - installed our new AC/Heating units two years ago. I was a bit pricey, but has performed flawlessly. Subsequent service calls have been reasonable and professional. Highly recommend."

"Cool Air Mechanical replaced two heaters and AC units in my house that were old and end of life. I have to say one major thing about this company: They are fully professional. 1. They show up on time. 2. They accepted a last-minute request that made the installation superb. 3. They were meticulous on all details. 4. Everything was as clean as when they came in. 5. They were all so very polite and accommodating with any question I had. 6. It is a fully competent staff that, after looking at a job they completed, leaves it looking better than when they started. Of all the contractors that I have had in the past 10 years, they are the only one that has surpassed my expectations. Great job by Elio, Moises, Jean P., Berny and Morris. You guys are the greatest!"

"It went great! Very easy to schedule. William arrived on time, gave me the pricing and options, and installed 3 ceiling fans quickly. He was friendly, told me about some other things I might want to consider, but did not pressure me in any way. I will definitely use again."

"Very well. I was having the biannual inspection done of a system that Estes installed. I have had good customer service on each occasion and am extremely happy with the system they installed, which was a difficult job (new duct work on an older home as well)."

"I would recommend them. At the time they came out to diagnose my issue o couldn't afford the repair. It was a part the controls the vents between my upstairs and downstairs. They rigged it so that we would get heat in both areas and help hold me over until I could afford the repair."

"They were very professional in presenting various options for the installation. The time between order and install was then 36 hours, and day of install the crew arrived on time and completed with the scheduled time frame. Mr. Ashby personally did a follow-up visit to ensure our satisfaction. We would without question hire them again."

"Very clean, polite, prompt, and knowledgeable. Arrived right on time and completed job (replace two (2) split heat pump systems) in one day. Quoted several different systems and customized install to our request. Complete clean-up after job was complete. Have already recommended to others and will continue to do so. Happy to support local small business and appreciate their good work."

Strada Services, LLC is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote!