Get matched with top heat pump repair or service pros in Andover, MA

"Fast, efficient."

"Before installing a mini-split, the sales person told me that I'd need to cut down an interior shelf to a specific height. I paid a handyman $400 to do exactly what the sales person instructed. Later on, N.E.T.R. came and did the installation; however, AFTER the installation, a technician told me that they hadn't accounted for the vent opening and closing and that the shelf would need to be further cut down. As you can imagine, this type of service is rather ridiculous. If they knew that the shelf would need further cutting, they should have NOT installed the unit. I have called N.E.T.R. six (6) times in three weeks, and no one has called me back about this issue. After paying for the unit and for a handyman, it's ridiculous that I have AC that is compromised because no one with the company thought to properly measure the space so that the work by the handyman could be done once. At this point, I'd like for N.E.T.R. to take care of this for me."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Timely and very fair price"

"great service "

"Well done."

"PALMER GAS & OIL in Atkinson NH After 39 years with this company and at every residence since 1986, in new home commercial construction, this company is charging me $189 to remove "their" tanks from my property. I have never been late with a payment in almost 40 years. I found propane at a significantly lower rate, so I had to switch. I highly recommend Irving Oil & Gas, and say, BEWARE of Palmer Gas & Oil. expensive and greedy, no loyalty to good customers."

"Very reasonable, great communication, hardworking. We will definitely hire them again!"

"Peter and Mark were very professional. I needed to replace the HVAC dampers and the communication with Peter was excellent and we had all questions answered ahead of time so we didnt have any last minute surprises. They showed up on time and installed the dampers and the HVAC control panel. Very thorough and clean with their work. I've already recommended them to my neighbors."

"Happy with service. Engineer showed app on time, checked out. The system addressed all my concerns did not do what's unnecessary, great service."