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"Southland gave us the best quotes for our Heat/AC unit replace. They also told us about rebates from Los Angeles (other businesses we contacted did not mention this). Their crew were professional and worked hard. We especially appreciate the care of Nick and Elbert from Southland. The unit went up in a day and looks great (and works very well, too). We are grateful to Southland for the good experience and excellent customer service. Thank you!"

"We have used Darrow before for our unit and the condo association and were extremely satisfied. We called him again when our heating unit stopped working. We called on a Friday afternoon and we asked if he could come out the next day or Monday and he insisted that we not wait (since we were having a cold spell) and came out the next day and worked around our schedule. He's friendly, knowledgeable and his price is always fair and reasonable (and he didn't charge extra for a weekend). He also diagnosed the problem right away and didn't try to sell us things we didn't need. He also noticed on the roof a problem with our neighbor's unit and he replaced the cover to a water spout so they wouldn't get water leaking in (and did it at no charge). We're always apprehensive any time we have to hire someone for repairs, but Darrow has proved himself to be our go-to person for heating (and air conditioning should we need that). He has a great work ethic and cares about his customers."

"Setting up the appointment was easy. They offered to come out the next day but I needed to wait until Friday, my day off. Mike showed up on time. Did a good professional job removing and installing a new 50 gallon water heater. Mike also tested my water pressure and noted it was too high. For an agreed upon small additional charge he replaced my pressure regulator and a shut off valve."

"I found Precision Auto Works here on Angie's List.  They had great reviews and a 10% off labor coupon.  I decided to give them a try.  I pulled into the parking lot and was a little leery because it looks like you are parking next to a house.  Do not let this stop you.  You ARE supposed to park there.  Walk around the house to the back and you will find the office and see the shop.  It's a strange set up, but this place was awesome. 
I have never had such great customer service from an auto mechanic.  I had an engine light on in my car and I needed an oil change.  A friend had pulled the error codes from my car and I was able to walk in with those.  The office spent several minutes with me discussing and looking up the codes.  They called the mechanic (Dave) in and he also spent quite a bit of time with me.  As a female, I have never felt so comfortable at an auto shop before.  I left my car and waited for an estimate. 
A couple of hours later they had located the problem (an actuator) and gave me an estimate.  For parts, labor and a synthetic oil change, the estimate was $450.  $80 or so of that was my synthetic oil change (which is about average).   $175 was for the actuator part.  $200 for labor (with my 10% off coupon labor came to $180).  So anyway, right around $450.  Now here comes the good part.  They called a second dealership to check for the part so they could get the car back to me on the same day.  The other dealership wasn't going to have it available until the following day.  We're not sure what happened but the second dealership listed the part for $50.  They called me with the great news about the price drop and told me my car would be ready that day.  Do you know how easy it would have been for this mechanic to just charge me the full $450?  I never would have known the difference.   However, they did not do that.  They passed on the savings.  My final bill?  $301.  
I felt they we're upfront and honest throughout the entire experience.  They mentioned they will be calling the first dealership to find out why they had such a huge price difference and mentioned they will not work with them in the future if they are gouging their prices.  It may have been an honest mistake somewhere along the way but either way, they are looking into it.  I love that they kept me in the loop and told me absolutely everything that was happening.  Not many shops would take the time to keep a customer so informed.  
Try this place! You just might find "your" new mechanic!
**As as a side note, this experience has convinced me to renew my Angie's List membership.  I don't use the site very often but if I can find even one compnay a year that provides an experience like Precision Auto Works, then my membership pays for itself.

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"Joe was amazing. He not only found a better A/C unit than the one we we were looking at (for even less than what we had originally budgeted) he also installed it perfectly. When we had a small issue (turned out to be low FREON) Joe came, replaced a valve and fixed it perfectly. Our new A/C is working great and Joe has been amazing to deal with. We would hire him again in an instant."

"Professional and honest to a fault as far as I experienced. His diagnosis are right on! He fixed both my AC and furnace and they are pretty aged. Had air flow issues with my air conditioning and everyone kept selling me freon to fix the issue. Joseph told me exactly what the problems were and fixed it once and for all. My furnace also had issues shutting itself off and he replaced some parts inside the furnace. Once fixed, the problem didn't resurface. He may dispute what everyone else has advised all along. I trusted his diagnosis and am very happy with his services. He texted or emailed the day before he came to confirm the appointment and was on time, very pleasant and explained the problem and issues which I always like to learn. Some people don't want to waste their time educating their clients. Joseph's way was different. He patient and nice."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"My old refrigerator was hot to the touch on the exterior side walls and top of the unit. It's over 20 years old so I thought it's time to replace it. I got it used in 2001 and t's been extremely reliable since that time but I thought it was on its last legs. So I looked at comparable size refrigerators. If you don't want the cheapest one made, they cost around $800 on up. Wow!
I remembered Angie's List and thought I'd search for a repair service to come out and confirm that I needed a new refrigerator. If I was going to spend almost $1,000 on a refrigerator, I wanted to know I absolutely had to. I read e Appliance Repair's reviews and called for an appointment. I got one for the very next day. Great.
I had a 3 hour window in the afternoon for the appointment, and about 45 minutes or so into the window, Joseph the technician called me and said he was on his way and only several minutes away. I loved the heads up phone call.
When Joseph arrived I explained why I called, he took a look at my fridge and said it was all repairable. He quoted me a $150 price for the labor involved before he started any work and I okay'd the price. He opened the back of the fridge, cleaned it out, stopped the condensation from a frozen tube, and did some more things to ensure the problem was fixed. And all the while he explained what he was doing and why. When he was through, the price he quoted was the price I paid. Very professional, very efficient and a great guy as well.
I'm sure I will be using e Appliance Repair in the future and I will definitely ask for Joseph when I do. Excellent service. Reasonable price. Perfect experience. Thank you very much!
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"The technician worked swiftly! The company was responsive in scheduling and providing us arrival updates. The technician already had the required replacement part and was able to identify the problem and make the repairs in about an hour. He seemed genuinely interested in the job and was great to work with!"

"Vigen and his crew showed up on time , got right to work removing the old system which was completely hauled away in just over two hours . They ran new refrigerant lines in the attic on one of the hottest days of the year, then installed a new Trane high efficiency heat pump system and Trane thermostat. I thought the job would take two days but by 5 p.m. the work was done and we had cool air. Vigen performed the contracted work professionally and without any problems and we are very happy with the new system."