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"I needed 2 dryer vents cleaned - one on the 2nd floor and a vent cap replaced (also on the 2nd floor). All the companies I initially contacted would not do the job for a variety of reason. Superior did all the work I needed plus replaced the dryer hose on one unit (which we had not discussed). Additionally, I had purchased a vent cap but it did not fit. Superior had one on the truck which did fit and they got the job done! Excellent service!"

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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"Very well: the ducts were filled with dust, dirt, and construction debris and now they are clean and shown to be so with their air duct camera. The technician was friendly, professional, and knowledgable. I'd highly recommend hiring them right after buying a house, especially if it is new construction. Also, if you have new filters on hand, they will install them for you after they are done. They have transparent pricing, you can pay online in advance, and I received a discount for doing so in April."

"They come on time and took shoes off as I requested. Two guy--Nick and Nick. Nick one used a vacuum clean all the ducts, only missed one, first floor and second floor. Nick two explain to me what a whole set of job will be --clean the duct, but one for one set in/out and mine has two small branches, he called 3 Mains/feeders. Then he'll need make small openings on the main/feeder ducts in order to use brush clean the inner surface. He also said there are animal hairs inside, need to be clean, mold need to be sanitized and I request a cut for easy insert the filter. It took them from 12 pm to 2 pm finish all. They also spread some protection for the rusted cover, due to the moisture. Nick is very patient with my questions. I also mentioned the dryer vent on the coupon, asked they to vacuum the basement near their work area since it's new carpet. They did it.
After all, I gave the coupon, which is $89 and check with $948. Now I realize I'm overpaid at least $89, if not more.

In one word, this is a really bad deal!! I end up pay more than other companies regular price and I'm not 100% trust if all of the "job" they listed are really needed."

"Vista started this job 9/17. From the beginning we were told by the salesman Eric and project manager Keith that the job would be finished to our satisfaction, all our concerns would be addressed. The roofing went well, we are pleased. The siding was a bigger job than they seemed prepared for. They removed wood siding and replaced rotten plywood. The siding looked fine except for an area in the front of our home which is vertically uneven. Holding a straight edge to the siding we have a one inch gap in the vertical level which was not properly prepared. Some our window frames are horrible. One of them has nails driven right in the center of the frame, others have gapping joints and one is wavy. They replaced our perfectly fine topped gutter with a 'top of the line' gutter which isn't topped so is now full of leaves. We live in the woods what were they thinking? At the signing of this contract our salesman Eric said he would do some porch screen framing and stain our new front door. He wanted payment of $600 stating this was his side job. After many, many phone calls, most being ignored, we have gotten no where. Brian Rudd finally came out and told us these problems would be corrected. Last we heard from him was 11/17. He emailed that the siding crew would be out that week to correct window trim. We never heard from or saw any of them again. They never installed the stove vent, stained the front door or corrected our siding issues. I've waited for spring thinking I would hear from them. Too bad, things started out well. Not a good company."

"Service was performed as requested. Update of old electrical wiring was undertaken successfully so new lighting could be installed. I would use this client again.
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Welcome to Mr. C Heating and Cooling Service, proudly servicing Ashburnham, Massachusetts and the surrounding areas. Our goal is to complete your project to perfection. We look forward to building long lasting relationships with the customers that we serve. Call us today! You will not be disappointed!

"If you are looking for a general contractor service that is smart, responsive, and respectful, look no further.  When we contacted TNTS with our project, I had the pleasure of speaking with Sally, who was extremely kind and polite.  She was able to schedule a consultation that day!!!! I was very excited that they had the time to see my property so quickly.  
Leslie worked with us as the general contractor, and she was so kind and considerate.  My wife and I felt so comfortable speaking with her about the project, and she was comfortable as well.  It was very easy to tell her what we wanted to do and why we wanted to do it, and she was very receptive and thorough.  Once I received the quote, though, my jaw dropped.....The price was considerably less than I had expected!!!! I thought this would have easily been a $10k job, but to do it all for $5800, I thought there was a mistake.  And to add even more thrill to the whole scenario, they were able to start work THE WEEK AFTER our estimate was made!!! 
I have worked with general contractors before and I have never had an experience like this, in a positive way!  When the work started, the contractors that were sent to our site worked fast however very professional.  They did all the work to code and they cleaned up afterwards.  Ron, the carpenter that had worked with us during the replacement of the columns and the stairs, was very friendly and easy to work with.  He had even made some suggestions that had saved us some money, which we were able to shift to rebuilding the stairs at the bulkhead (which wasn't part of the contract, but they were happy to do it!).  
Chuck had been the contractor that installed our ceiling vent, and God bless him!  He did a great job, even though the heat had been brutal in the attic initially.  The project was divided into 2 days because he didn't have a ladder long enough available at the time to access the vent in the exterior of the house, but they got that turned around very quickly as well.  
Through the whole project, any concern I had I brought up with Leslie and she was very professional and reactive.  This company works to please their customers, and not condescend or cut corners to pad their pockets.  Believe it or not, even when it came time to request payments when scheduled, they were extremely kind and respectful. 
My experience with TNTS had been so positive, and the work had been done so professionally and cost-effectively, that my wife and I decided not to sell the home as intended.  Once we found a great contractor, and started to customize the house to our liking, we realized that it's a great place to stay.  It's a great feeling to know that we have a contractor on our side to help us with home renovations, because we will be using them again, and again, and again!!!
Thank you TNTS!!!"

"The initial visit was on schedule and completed in a shorter time than I expected.  However, the $69 price (while advertised to only cover a certain number of vents and returns with additional charges) went to $810.  I was also offered an additional product which I felt was worth it (the UV light) at an additional cost so the complete total was $1309.  This was MUCH more than I anticipated and when I pressed, the price dropped to $699 which I thought was a great deal since the work also came with a warranty of a flat fee the next time they came back for maintenance in 2 years and was transferable to the next owner if I ever sold the house.  So we went ahead and I was very pleased.  At the end of the work, I was told that they liked to come back and check on things after a week and I was going to be home so it worked out well.  I never got that call for the follow up.  What I did get was a phone call telling me that the part they had ordered had taken longer to come in than originally anticipated and it was now available for installation.  WHAT? "So, you're telling me that a product I paid for and thought was installed a week ago was never installed?" This was the first hurdle.  So I set up an appointment for their return and went to look around my basement for evidence of work that had not been completed or openings on my furnace.  What I found was that a sweatshirt had been left behind and there were big chunks of metal on the floor. 
When the second team came to install the UV light, I followed them to the basement to make sure what I paid for was installed.  Comments were made that I had one of the cleanest basements that had been seen and he was looking around my basement, honestly, in a way that made me feel like he was casing the house to get back in later.
Once the work began I returned upstairs.  I was then informed that the part that had been ordered was incorrect and they had to run out to a local store to get the correct one. (Why this was not done on the original visit, I will never know) They returned to say that since it was a holiday (Martin Luther King Jr Day) the store was closed and they would have to come back again.  (Really? you didn't call before you drove there?)
We once again rescheduled for a Saturday since I was not taking any more time off work and they came and installed the missing part.
I raised my service concerns through Angie's List email and my chagrin that they were now offering the same deal but for $169 and unlimited ducts and was provided with a callback from their dispatcher that indicated "offers cannot be combined" which I understand but my bigger issue was with the level of service (and I use that word loosely).  She said that she would see what she could do and I have never heard back.
I gave management a chance to speak with me about this situation before I posted an honest review and they have never contacted me.  It makes me wonder if my service contract will even be honored.
So my advice would be if you contract them, make sure you know exactly what you are getting, how much it will cost, watch to ensure that it is actually completed and if you don't like the price...just ask for something else.  I was willing to pay much more than they offered but it's interesting that my hesitation dropped the price almost in half.
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."