Get matched with top swamp cooler installers and replacers in Bassett, WI

"Better Way was on time and explained what they needed to do. I needed to have a new wire installed from thermostat to furnace. They moved my ceiling tiles in the basement, ran the wire, replaced my tiles and hooked up my new thermostat. They programed the new thermostat and walked me through registering it online. I never had a wifi thermostat before. Process was smooth and everything works great. Will use them again."

"I had a problem with a squirrel getting in the dryer vent that did some damage. The cleaning could not be completed until I have some repair work done. The techs were professional in their work, their contact with me and yes when I get the work done, I will not hesitate in having them again."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

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 I contracted with Chris to replace my roof.  When it started to leak he came out right away and decided to begin the job the next day.  He got the roof on in one day but with all the rain we had it took 2 weeks to finish the job.  Chris suggested I move the bathroom vent so the solar tube could be in the middle of the ceiling. He did not charge me for moving the vent.  He also had his men take down and remove all the old cabinets in my garage and a old table in my basement, no charge.  When the skylights did not work he had the rep there in a few days to reprogram the units.  They work great now and look beautiful.  Chris is great to work with, always upbeat and ready to listen to you.  Great job!

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"Very prefessional and thorough. Left my place clean after the install, and even loaned me some goo-be-gone from their toolbox for a project that I was working on while they were installing my furnace. They reviewed what they did at the end, and gave me a card so that I could call with any issues. Would highly recommend Sears and their contractors."

"Thomas Kelly came out on November 3rd and determined we needed a new furnace very helpful and professional and informative they came back out Saturday novermber 7th to replace it. his two crew members that came out to install the new furnace were very knowledgable professional. and even more they clean up afterwards.
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"They installed quickly, they did a great job, they were kind, explained to me everything, they gave me warranty."

"I have been very pleased with all the services that Master's has done for me. They installed a new sump pump, water heater, furnace- air conditioner, kitchen faucet-drain, water softener, and installed new shower plumping(faucet and drains). I join their Membership Club and have been very pleased with the inspections and maintainace of all my equipment. They also did a great job cleaning my ducts. They show up on time, are professional and thorough, they always clean up very well when done. So I plan on having a long relationship with them."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"The over all went great!!! He did a great job at installing both:) A+++++ to who ever uses his services."