Get matched with top swamp cooler installers and replacers in Bentonville, VA

"Very well. Lee Strayer of ARS sold us the system being replaced and it was a good experience so we used Lee again. He walked us through the available options and fully answered our questions which made the decision easier. He also worked to take advantage of manufacturer discounts and to arrange the installation. The day of the installation was pouring rain but the team worked around that without complaint or mess to our home and were finished by mid-afternoon."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Initially ran into an issue with my home's gates failing (it wasn't the companies fault) and then had to make a couple service calls because humidifier wasn't properly installed after the first couple visits. Overall the customer service was great, and techs were very responsive and explained the process very well. Would recommend for future work."

"Called DM Select after an A/C repair person with another company called to postpone a second service call because he could not find freon for my unit, saying he would call when he did. DM gave me 3 time ranges to come out the next day for a free 2nd opinion diagnoses, so I saved $95 on that, although the $95 would have gone toward any work done. I was called 30 minutes before Christian's arrival. He was very knowledgeable, professional, patient and explained a variety of options. My heating and A/C units are 13 years old. He explained why this unit may not last as long as the previous unit which lasted 22 years. Newer units are made of a lighter metal but are more efficient. The freon used in my unit is being phased out by EPA, so difficult to find and can be expensive. (I had recently read something about that online). He had this freon on his truck so I didn't have to wait for him to find some and return at a later date. A clear advantage of working with a larger company. Christian gave me the pros and cons of just adding sealant for the leak (which he said appeared to be in the coils) and freon: may last 1-3 years, will depend on use, the condition of the unit and size of the leak. When the system ran out of freon the coils warmed up releasing a lot of water down through the heating unit and onto my basement floor. There was a lot of water but it dried after a couple of days after the unit was turned off. He tested the heating unit to be sure water that leaked through it did not damage that unit. Works, at least for now. Christian gave me options with pricing: adding sealant and freon was, of course, the least expensive so I went with that. The price was $50 higher than the quote given by the other contractor, but it was worth it having them come to my house the day after I called with the sealant and freon. Other options included replacing the coils (there is a waiting list for these older coils and they may not be available), replace just the A/C, or both the A/C and heating unit. I decided to wait hoping I could get another few years out of them. I appreciated DM Select's quick response. Wish I had called them the previous week as my A/C died at the beginning of a very hot few days."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

Family owned business since 2005. With 30years plumbing w sewer and drain cleaning experience. Serving the fredricksburg area. And northern VA. Specializing in : Sewer and drain Line jetting. Camera inspection. Well pumps. Septic tank repair and replace. Drain field repair. Waterline. Repipes. Sewer line replacement.

"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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