Get matched with top swamp cooler service or repairers in Brownsburg, VA

"It went well. We will use his services again, if necessary."

"The service turned out well. They did exactly what the deal stated. They did a good job. Scheduling was fairly easy."

"The customer service and repair was great."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Part of my disappointment with this provider may have been my overly high expectations, as I purchased a "Big Deal" coupon thinking this was for a whole house ductwork cleaning (after a kitchen renovation), which I have had done before by several other firms (usually costing about $350), and this was only to vacuum out the individual vents in each room -- only about 6 inches deep, which we regularly do when we vacuum, plus they vacuumed out the furnace box, which we do and my HVAC firm does each spring and fall, and it does not get very dirty since I have an electronic air cleaner and use special filters which I change regularly.
I also felt this firm used this opportunity to try and sell me more services (they wanted to disassemble my entire furnace box and electrical connections at that time to "clean it better" for several hundred dollars more, and I have had my HVAC firm for 30 years and they never tried to do something like that (they have always commented on how clean it was in there), plus this furnace was only 5 years old).
The work they did was OK, but the floor vents and furnace box were not that dirty.
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"In terms of the overall outcome that the contractors did was outstanding. Both of our bathrooms are gorgeous, they contractors were professional, prompt, and very polite. They really worked hard and made sure that things were installed correctly. Some days they stayed longer than they were supposed to in order to make sure they did things right. Id give them a A++ for the overall work and professionalism they provided. However, in terms of the people working in the office is a different story. I would rate their customer service from a scale of 1 (being the lowest) to 5 (being the highest) a 2.5. The lack of communication with some of the people who worked in the office really sucked. Not all of the people we dealt with were like that but quite a few were. It just seemed like one issue after the next. Although they proved quality products and do quality work, they could work on communication skills. That was the only issue we continued to see where they lacked in. The work only took about a week and a half for both bathrooms which we were highly impressed about. We were also impressed with the warranty the provide on everything they installed. This is a great company in terms of quality work. But your patience will be tested with their communication skills. I will say with all our frustrations we may have had, the company fixed them quickly. They even threw in a few things on them for our frustrations and were very professional about it. Great Great Great work on our bathrooms though, we are extremely pleased with the work the contractors did."

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