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"The whole house could hear the vibration when our two year old Tran xv20i heat pump was at 67% work load. It seems the issue started from day one it was installed. Tried to reach out the installer but they went under. In June, I called McCrea. Mark Dzbynski came over, carefully checked everything and then concluded that refrigerant was not charged to the correct capacity. He explained that our system line is longer than usually and additional refrigerant is needed to compensate the length. He carefully calculated and addded the correct amount based on the temperate & length. From June and Oct, the vigration never came back. No one can tell when the system is on because it works so quietly. I really appraicate the work done by Mark and his work ethinics. Very pleased!"

"My experience with him was top notch. He was accommodating to my schedule. I work nights and he was willing to come to my home in the early evening instead of normal business hours. He assured me the fix of the leak would hold until the end of summer but there was a chance that I may need a new unit next summer since the unit is over 10 years old and the leak was pretty severe. I had no other trouble with the unit the rest of the summer. His price was reasonable and he was friendly and efficienct. If I need a new unit next summer I will definitely use Tetteris Heating and Air for the replacement."

"I have an annual contract with R.W. Harrell's Pump Service to clean and service the heating and A/C systems at my home. Their employees and always prompt, courteous and professional and ALWAYS do an excellent job with cleaning up before they leave. Their prices are reasonable and I like dealing with locally owned companies as opposed to the nationally owned companies. I would highly recommend R.W. Harrell to all of my friends and relatives for their HVAC needs.
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"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

Whether you need a repair, preventive maintenance, or replacement, we are your plumbing, heating, and air conditioning service provider in the northern Virginia and surrounding areas. We invite you to give us a call!

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Alder Cruz and his company American Air is our HVAC Company. Alder has taken care of our HVAC needs since his first visit to our home @2015. He uncovered an intermittent problem with our system that was not found by several other specialists/companies. We were spending over $300 monthly having different people trying to help us. Alders persistence and technical skills are top notch! He continues to provide us superior service. He has replaced both our heating systems. One system was switched from gas to electric. He made it so easy for us. They respectfully cleaned up any mess they made. Work is performed on time and within budget. We unhesitatingly recommend American Air / Alder Cruz for all your HVAC needs. ~Tom & Deb Canfield"

"Easy to get an appointment and readily took care of installing 10 new smoke detectors. Wore a mask and was friendly and professional. Would hire again. Time of arrival delayed due to vehicle issues (which I know you can't plan for) so service was not at the time I had planned but I made it work. Promptly notified me of the delay and worked with my schedule for later that same day. I would use again."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."