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"We hired Guardian to install our security system at our Washington, DC, business. The service and quality of the work was horrible. We had cameras and an alarm system installed; it was a relatively large system. They outsource most of the work to various vendors. They could not manage their vendors; what was supposed to take a week took two months. The sales rep did not return calls, and you could never get anyone in management on the phone. Random people would show up at unannounced times. The few things that an actual Guardian employee did were they made a huge mess of our newly remodeled office and were rude to our staff. We have offices in five markets across the US and have high security at each; we have never had such a poor experience."

"UPDATE: On Feb 4th I called Bone Dry for a status update. The receptionist was very friendly and put me through directly to the manager. He told us the cap had not yet arrived but not to worry, we were first on the list when it did arrive which he guesstimated would be the following week. I appreciated the direct and professional communication. On March 3rd we received a call that the cap had arrived and that it would be installed today, March 4th. It was! I did not talk to the crew and am not sure as to expect a final phone call, but the new cap was installed. In short, the crew informed us that the cap they had for our job (fall 2018) was TOO BIG, and the final installation was stalled by a few days while waiting arrival of the properly-sized cap. It happens, we get it. One year after installation (Dec 2019), a chimney company came out to sweep, and indicated that from the ground he could tell that the cap was TOO BIG and confirmed with measurements when on the roof. He left us with instructions to call the installers (he did not try to sell us on fixing it). Bone Dry was contacted immediately (Dec) and they promptly set up a time for someone to come out two days later, consistent with the professionalism we experienced during the initial repair/install. The crew member contacted us on that day to let us know we were next after the current job but never arrived. After several calls (one call on a given day) to both the office (who promised she'd "call right back" every time...I understand she is just the messenger) and the salesman (who said he'd check into it personally but never contacted us after), Bone Dry sent crew members on Jan 16th to remeasure. While the manager called a few times that day to update us on the time when he (but eventually his crew members) would re-measure, we did not receive a call about the results. It took three additional calls (T-W-Th) in the following week to receive confirmation from the office that yes, the cap was too big, and another will be ordered and installed. I will say, the salesman's pitch was fantastic. The crew was quite pleasant, and communication during the initial project was thorough and in real time. Unfortunately, the installation of the wrong cap off-sets that. I am also surprised that after alerting Bone Dry of the issue what is now ~7 weeks ago, the response around fixing the error has lacked urgency and has been completely responsive instead of proactive (we are calling them often instead of vice versa). Its now early Feb and we've not received word about a time frame regarding installation of the proper cap. I will contact the office tomorrow around time line estimates regarding the arrival/install of the correct cap, and will update this review accordingly."

"Very unsatisfied when calling for service it went to answering service, was told someone would call back shortly, after 2 hours I called back, got the answering service, was told someone would call back and did get a call 20 minutes later. Told them I was having problems with water heater only having warm water. Water heater was 12 years old and serviceman said lower element burned out and expansion tank was not working. Quoted $2000 to repair. Didn't know how long heater would last and suggested new one. I agreed. Water runs through geothermal furnace. Took about 5 hours to change out because he had to wait for someone to bring new heater. He forgot to close something before turning water back on and got water on the floor. 2 days later I went to basement to get serial number from heater and there was water all over the floor. No reason to touch geothermal unit. Drain from humidifier was disconnected. Took couple of days to talk to anyone from company. "

Authorized Dealer/Applicator for 3M Window Film products solving a variety of window related concerns on existing glass using the latest technology films including Sun Control Films, Prestige Clear Heat and Fade Control Films, Window Insulating Films, Safety & Security Anti-Fragmentation Films, Decorative & Privacy Films.

"They do a wonderful job. They are on time, reliable, and can come out within a day's time usually. They come out twice a year and I would definitely recommend them."

We are a high end home improvement company specializing in the highest efficiency replacement windows, vinyl and composite sidings, and entry doors throughout the Midwest.

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.

"12-12-2025 Today, Donald and Mike installed 3 windows in my living room. The installation was excellent! They cleaned up after themselves, also. These two young men informed me of the process of my installation. Not only are they professional in their field, but also personable. I will definitely hire this company again to do future work for me. Thank you for hiring people with great work ethics. Sincerely, Cheryl and George Loman "