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"We had a great experience with ROI Construction sales representative David Burke. David was very knowledgeable about ROI's porducts and services. We look forward to getting our attic insulation project completed and will provide a more thorough review at that time. Thanks, Tim"

"They have made a huge, huge, huge difference in the comfort of my 2 story 1980’s circa town home. Worth every single penny. I am now looking forward to see the electric savings too. Will report back."

"Ducts were sealed quite dramatically from the graph they provided. I am not seeing much savings on heating as I expected."

"Thank you James Im, Antonio and crew for an amazing experience and a job well done! It is rare these days to find a home improvement company that you can trust from beginning to end. AHC staff and representatives ensured that every detail from estimates, to coordinating delivery of materials and quality control of installation was performed to the highest standards and exactly on time. James and Antonio/crew were attentive to our every question and concern, and in the end made the experience with AHC a memorable one worthy of the highest level recommendation. Bottom line: If you choose any other roof replacement contractor - you will be making a mistake!"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"The gentleman who conducted the audit was thorough and professional. The audit itself was informative. I went ahead and bought the service they recommended during the audit which was increasing the insulation in my attic. I was more than happy with the service. They forgot something during the installation of the insulation but the manager was prompt in rectifying the situation."

"The installers were on time and finished in a timely manner. They covered the entire work area with tarp and completely cleaned up when they were done. They walked me through everything they had done and had the permit application with them. They even fixed a minor leak with the hot water duct they discovered while checking the equipment."

"Bob the owner helped me through the whole process from having the audit done on my home and did the insulation work as well. His crew was also polite and hard working, they got the job done when they said they would and I’m so pleased with the results ! My home is the same temperature on every level and my energy bill is lower then it’s ever been. Thank you Bob and your team I will definitely be referring you to my friends and family."

"I have an old house and new addition that was not insulated properly and a sun room that needed insulation. Dan was extremely knowledgeable on what needed to be done and his team did outstanding and professional work I highly recommend them! I wish I would have hired him first!"

"I initially purchased a big deal for $79 roof maintenance, being that I have had shingles fly off of the roof about five or six times during the past five years. Small maintenance had been conducted to repair over time, yet I was unaware of how bad off my roof truly was. The biggest problem was the latest event, where recent strong winds had resulted in numerous shingles being blown off of my roof. I was advised that an emergency tarp should be placed on my roof until the problem could be further resolved. Within a day, the emergency tarp was placed and plans were made to install a new roof.  A total of four professionals arrived at my home on install day and did a fantastic job. I am very impressed. I would definitely recommend this company to anyone who is having problems with their roof or if they need to install a new one.
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