Get matched with top water heater repair or service pros in Byfield, MA

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"I have had Spencer Home Services work on my house before and they were recently here again on an unrelated issue. Rich came out and solved the problem like any good plumber would. The difference is Rich’s attitude, respectful of our needs and time was outstanding. As a homeowner it’s great to know you can trust your repairman to do a good job. "

"Fast, efficient."

"Jeremy is excellent. He was immediately responsive and came out to troubleshoot and repair in an urgent situation. He arrived when he said he would, he contacted me just before and at arrival, he quickly diagnosed the plumbing issue and repaired it without needing a second trip. I could not have been more pleased. His work is professional done right the first time. I was kept completely informed during the repair. I will hire Jeremy again in a heartbeat. His price was right on the mark and no surprises. Jeremy, thank you!!"

"Awesome work"

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"Mike contacted me immediately for the job and did great. He is polite, timely, knowledgeable. There were three issues compounding the leaks and he resolved them all in 3hrs. "

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"They were excellent "