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"Our heat stopped working, of course right when it's the coldest time of the year. We contacted Aire Serv, and they were fantastic to work with. They initially thought it was our thermostat, but within two weeks, the furnace as a whole quit working. They ended up replacing our furnace and crediting the cost of the thermostat. Our old furnace was past it's recommended age. It turned out to be tough to remove, as it was the original furnace. We suspect it was built before the frame surrounding it. It required cutting into the ceiling drywall, but it was obvious their staff has encountered this in the past, and they showed their experience in dealing with such a difficult situation. You can tell that this is a company devoted to striving for excellent customer service. They answered all questions/concerns we had and made special accomodations to address our issues quickly. They care about the details like wearing booties, covering carpets/furniture, making sure not to do any damage, and performing full cleanup when the work was done. Their technical staff was great to work with, including Jaz, Charlie, Julian and Jiame (sp?). Also, the office staff of Shelly and Ryan also displayed wonderful customer service. Special kudos to Charlie who took the time to answer any questions or concerns we had about the new furnace and removing the old one. We would recommend this company to others for their Cooling/Heating needs. If you are the type of person that likes to do annual maintenance checks, I would also recommend asking about their yearly plans which includes discounts for services, free checkups, and priority scheduling."

Family-owned and proudly serving Las Vegas, we’re a new HVAC company providing reliable maintenance, repair, and installation with honest service and quality you can trust.