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"Excellent job. Great attention to detail. My mother has been living in the addition problem free awesome job."

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"Rather not"

"I would thank them for the work and services. Max was very prompt and polite. We were definitely taken aback with the bill. We were not informed about any of the charges around: 1. Time taken for pulling the permit(1hour@$180) 2. Time for inspector coming in(1hour@$180) 3. Price for permit These 3 costs total to $425. The material cost of $263 definitely seemed marked up. * I wish they had mentioned about expecting these costs so that we could make an informed decision. * We have had several permits pulled in last year ( had frozen pipe burst situation so had renovations going on for multiple months) and never were charged for the time taken to pull permit or for inspectors time at the time of inspection. * Max mentioned it was going to be $180 an hour and you were here for 2 hours from start to end.. The father(Peter) kept mentioning about the emergency charges that there are plumbers that charge $300 an hour, I was clear that we were okay with waiting for a couple of days so there was no question of those charges being applied. He kept giving an explanation of the bill being high enough but it seemed very vague. We were charge $1100 for 2 hours of work to fix a slow gas leak that National grid had identified and pointed to us so they shut of our gas supply. National grid guys had told us that it would be only 1-2 hours of plumbing work. I would not recommend them for sure for the sour taste it has left for us. I wish we went with presidential plumbing or 128 plumbing that we have gone in the past. They are expensive but you know the quote before hand."

"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."

"Luis M. came to fix a furnace humidifier. He arrived on time and was very professional and knowledgeable about the equipment. He was able to quickly determine the issue and repair the underlying problem. Very pleased with his service and time he spent to explain the issues and operation of the unit."

"I’ve worked with Joe on two home improvement projects and couldn't be more impressed. He’s professional, talented, and truly cares about the quality of his work. His communication throughout both jobs was excellent, which made the process smooth and stress-free. I highly recommend Joe and wouldn’t hesitate to call him again for future projects!"

"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

"Over charged my father for a backwater valve repair gave him an invoice with no specific breakdown on the job that was done. Had to request for a breakdown invoice Charged him $4k for a 4 hour job that was not done properly as the basement re flooded again. Gave me a run around for 3 weeks to get a breakdown on the invoice. As you can see from the screenshot.poor work Watch out for these guys. They don’t get the job done and they overcharge. We had to also pay for their the permits they were suppose to already have. And also pay for the rental truck and fuel! Second image is from the basement re flooded again after work was done"

"  With baby #2 on her way, we decided to renovate our kitchen and bathrooms so it worked with our growing family. Marc and his team did a great job working with us in the short amount of time given. He was attentive to our ideas, and offered his own ideas which we found very helpful. Him and his team were professional, walked me through the process, keeping me in loop every step of the way and really did his best to fulfill our needs and more! He was tentative in answering our questions and acted quickly when we had concerns. His team showed up when promised, worked hard and completed projects in a timely and professional manner. Ma design and construction company was a pleasure to work with and I’m happy with the outcome. I highly recommend Ma Design and would definitely work with them again in the future."