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"The tech arrived very quickly and worked for almost an hour to clear the plugged drain and got the air conditioner back running when the outdoor temperature was in the 90's. Kinty Jones has been our A/C service company for many years as my Dad and I have several rental units, homes and businesses. They were always fair on the price and always there on time and stayed till the job was finished.  You will never be sorry to call them when you have heat or A/C problems in the NW Arkansas area. "

"Had to replace the A/C unit for our upstairs.. Called a number of contractors to bid it out.. Andersen gave me the best feel in terms of giving me a realistic set of options and not trying to hard sell any one of them(everything from replacing the coil in my old unit to replacing the unit). They also came accross as very knowledgable and trustworthy. I have dealt with a lot of A/C contractors in NWA, and there are a lot of crooks, so price was not my primary concern. However, the price for a new unit was compeititve relative to their competition (14 SEER Lenox with a new furnace).. While they came out and visited the house within 24 hours of my initial call, my one beef with them was that it ended up being a week and a half by the time they got the unit in and were able to install it.. I felt i had to call a couple of times to cajole them to get them out here.. That said, this was following the first warm spell in Arkansas, so i am sure they were busy. After the unit was installed, there was some squeeking caused by a loose baffle. I called them to have them fix it and they were out within 2 hours of the call to address it. Overall, I have been satisified with them and would use them again. Defiinitely my best experience to date and I have used quite a few (Bud Andersen, Bella Vista Heating and Air (avoid), Band B - to name a few)
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"Good price, professional, punctual. Even repaired the evaporator coil on the other unit not being replaced for free while they were here (another contractor had bent it causing water to leak into the attic)."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Great experience with Flame Tech. George was knowledgeable and responsive. He provided an accurate estimate over email based on a number of photos and a few phone conversations which streamlined the bid process considerably. They replaced my AC in a few hours for a fair price and educated me on other safety considerations related to my furnace. He also helped me diagnose a rattle in my air ducts that would have given me fits. Good price, know-how, and customer service, I would use Flame Tech again."

"Justin did a great job with our remodel and moving the heat/air units and duct work. Great Service!"

"Excellent! Solar Energy keeps you informed every step of their process until the job has been completed. Friendly staff and very knowledgeable. Sales rep was always available to answer any questions or concerns. Once job was completed, they made sure that everything worked before signing off on the project! Great price package for installing solar panels/tankless water heater/water softener. Pleasure doing business with Solar Energy!"

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"Josh was speedy with my request and honest with the issues at hand. Provided three different options and a reality check to my situation. Completely professional and knowledgeable to our HVAC and a nice person to boot. A+ would recommend."

"James was outstanding! Our condenser fan on the AC broke. He was able to get it replaced in less than 24 hours on the hottest day we have had so far! His prices were very reasonable. We will definitely use him again if we have other issues!!"