Get matched with top water heater repair or service pros in Charlestown, MA

"Very satisfied with the work done to replace and install a hot water heater. Timely, professional, knowledgeable, and fair. Will definitely be hiring this company again for future jobs. Thank you!"

"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"Yes, one day install conversion from tank electric to tankless gas with water softener"

"Sila saved me!! Of course right when fall is rolling around my heater broke! The job was quick and affordable! Their amazing customer service is also a huge factor why I will be using Sila again, especially Amy R. In management!"

"Water heater ruptured just before I had to leave for work and only a week after moving in. Calling around for pricing to make sure we didn't bust our budget I spoke to Mandy and had told her I needed to get back to her after a couple more calls. Bill overheard our conversation and called me back personally to discuss. He also texted me offering to answer any questions I had. Price was right in our budget and lower than anyone else. Bill came out that day himself to install the new water heater. He was super nice and extremely helpful in answering questions about different options for the new install to make sure we got the set up that would work best for us. I elected to have him service our steam boiler while he was there so we would be ready for the winter. He took the time to walk me through proper care and operation of the system as we had never had steam heat before. Very happy with his work and will not hesitate to contact again for any plumbing work we might need done in the future."

"Fantastic service. Responded quickly to an emergency - failed water heater. Was able to replace it within a few hours at a reasonable price."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"The company was professional and responsive from the consultation to the office staff to the various people who worked on our project. I had tried to contact about 10 companies to get our heater/ on demand hot water heater replaced. Addario's was the only one who responded immediately and was able to fit us into their schedule to get the work done. We had contact with at least 8 staff people in various capacities, and all were professional, polite and knowledgeable. We also appreciated the senior discount for our project and assistance with the MassSave rebate process.. It has been difficult for us to find service people since we move to Gloucester. We were surprised that the company services this area and we would definitely use them again for plumbing or electrical services."

"Marcin and team did a great job redoing the plumbing in my entire house. We also discovered cracks in our waste line and he replaced all of the original cast iron lines in the basement and coordinated with the contractor who replaced our exterior water and sewer lines unexpectedly. He was quick to respond to questions and requests, very reliable, and did a great job plumbing 2.5 bathrooms, laundry, and kitchen."

"John “Johnny Rocket” & his associate did an amazing job servicing my home in Winchester. From the moment they walked through the door, they exuded a friendly, knowledgeable and professional manner. They were quick to diagnose the issue in my heating system & worked efficiently to fix the issue on the spot. The entire job was complete in under an hour. I needed a new thermostat & John installed one on the spot as well! I highly recommend hiring these two gentleman for any of your plumbing & heating needs. After the job was complete, they even took the time to talk my son & I about how they enjoyed helping residents in the local Winchester Community. (They are both former Winchester High School graduates.) I would give Johnny Rocket 10 stars ⭐️ if I could. Look No Further! -Emily (Long time Winchester Resident)"