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"yes excellent service"

"Rich and Lee did a fantastic job installing a 24K btu mini split system. They were polite and professional. We had a morning appointment and when an emergency came up they kept us updated as to their time frame. Although they arrived later than originally planned they stayed until the job was completed to our satisfaction. They thoroughly cleaned up after themselves, and we would highly recommend their services."

"Paul is too busy to get the job done in a timely manner, very poor communication, says he will show up and does not. Twice made me wait for him all day and no show! Paid for services and parts but still has completed. I think he will finish my thermostat replacement, but don't know when. Tired of calling him. Has too many customers to do a good job. He came over and changed the thermostat afterwards he took my thermostat. He told me it was an expensive one, but it was only $57 And the thermostat he took is $250. Also, when I asked to return it, he stopped taking my calls, and my heater still does not work correctly. Paid $500 and $57 was installed, and he took $250 thermostat from me."

"DO NOT HIRE THIS COMPANY! They are all smiles and charming until you hand them upfront payment in full. They take your money and run. They also threaten the customer and have the largest number of excused why they can't/won't work. I had to retain an attorney to recoup my money and a reputable HVAC contractor who had to correct inadequate work done and finish the installation. I was guaranteed that the work would be completed before my scheduled carpet installation, which was 15 days sfter signing the contract with Village. Mike said they would be done in 3 days and that was a big lie. After not meeting the deadline and after constant reminders to Village and reassurances by Village the carpet was installed. Then Village decided it was OK to walk on the carpet with muddy shoes. No apology from them either. They installed a thermostat 4 feet from a stove in the kitchen, which is amateur at best. Thank God I found a great company who corrected and installed my new system."