Get matched with top heat pump repair or service pros in Decatur, GA

"Jonus (Tech) was very thorough in making sure that my condensation line was not clogged and that the pump and switch were not working properly before replacing. He took the time to answer all my questions and even crawled through my cramped attic in blazing heat to make sure my condensation line was not clogged. I was very impressed with his great attitude and work ethic."

"They have been prompt and reliable.  When my heater failed during very cold weather, they were there quickly and had the repair done within 12 hours of my call.  This has been a preventive maintenance expense that has been worth it's weight in heating and cooling!
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"The service was great. Tyler and Cody showed up ready to work during the window promised. All of my questions were answered, and I was provided additional options on the repairs needed and benefits of getting a maintenance agreement. Will be working with them in the near future for maintenance and repairs. Appreciate the honesty!"

"I was referred to Paze Heating and Cooling by a well-respected friend, and I immediately understood why. I have referred this company to several others and will continue to do so. Mr. Zeno Pace and his team are expert technicians. His responsiveness is very timely and his pricing is well worth the level of service he gives. I recently had an A/C problem that was covered by my home warranty company. Mr. Zeno helped me understand and articulate the repairs needed so that I would not be taken advantage of by the other contractor. Ultimately, I was taken advantage of by the other contractor, and Paze Heating and Air came to the rescue. Mr. Zeno responded immediately and fixed the damage the other contractor left. You will not go wrong with Paze Heating and Cooling."

"My heat pump had a Freon leak. The technician discussed the options. I later decided to replace the unit. Estes did the work. I have used them for many years. I have been very happy with their service."

"I've used Ace & A for over 20 years and have them do annual service maintenance on both heating and A/C. The technicians always do a thorough, professional job and are good about communicating any known or potential problems. The office staff is friendly and good about letting you know about arrivals or delays. The system is aging and I will definitely consider them when I get quotes on a replacement."

"Cool Air Mechanical LLC delivered exceptional service with our water heater installation! From the moment we scheduled the appointment, their team was professional, punctual, and incredibly knowledgeable. They assessed our needs thoroughly and guided us to the perfect unit for our home. Installation was seamless—efficient, clean, and done with care. We appreciated the technicians’ attention to detail and their willingness to explain everything clearly. What truly stood out was their commitment to customer satisfaction. They even followed up to ensure everything was running perfectly! It’s rare to find a company that combines technical expertise with genuine courtesy. Highly recommend Cool Air Mechanical for anyone in need of top-notch HVAC or plumbing services. They’ve earned our trust and future business!"

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"The technician was very nice and professional. The service itself was frustrating because at first, nothing worked. Justin handled our frustration very well. He did have to return a 2nd day to complete the job because he did not have the one tool that seemed to release the drain. We felt like if he had that tool, our service would have been less costly since he would not have had to "try other things" The Disptacher was amazing at getting someone to our home immediately. Which we were very grateful for."

"We were in desperate need of a quick response, which turned out to be a full replacement of our air conditioning unit. Mr. Le and his team not only gave us great pricing, but worked diligently to complete the installation faster than expected. We were truly grateful and appreciative of the team's response and expertise."