Get matched with top heat pump repair or service pros in Decatur, GA

"Jonus (Tech) was very thorough in making sure that my condensation line was not clogged and that the pump and switch were not working properly before replacing. He took the time to answer all my questions and even crawled through my cramped attic in blazing heat to make sure my condensation line was not clogged. I was very impressed with his great attitude and work ethic."

"I called R.Wiley, Heating and Air, and Leonard came out right away. Rather than immediately telling me that I needed to replace the system because it was so old, he searched first what the problem could be. He replaced a part, but it turned out that this was not going to work very well because my furnace was just too old. It helped a bit but it was only a temporary fix to keep the furnace going for a while longer. We then decided that I would have to replace the system. He did NOT charge me for the part or for the service call! The price he quoted for a new system, was very reasonable, and on top of that, he gave me a discount because I am a service contract client. Then, two days later, because of the very cold weather, my system decided to quit altogether on Saturday morning. I left a message on Leonards phone asking if they could come out the next Monday to install the new furnace instead of the Tuesday we had agreed on. He called me back a few hours later and told me that they had made some arrangements with the supplier of the furnace and that they would COME OUT THE NEXT DAY WHICH WAS A SUNDAY!!!! They installed the system on Sunday and in the evening my house was comfortably warm again! This is amazing service that you don't see very often! It made me bless the day I signed the service contract with R. Wiley Heating and Air a few years ago! I Can really recommend this company for its courteous, friendly, and professional service!"

"Our central air conditioning unit stopped working on a weekday afternoon and the indoor temperature quickly rose to 85 degrees. I called Ragsdale's emergency service after hours. A real person took my information and a service tech called me back within 20 minutes to say that he would be at my house that night. He showed up on time and was courteous and very professional. My unit is 18 years old and had not been cleaned in several years. The tech replaced the capacitor and fan motor, added coolant, cleaned the coils, checked pressure and performed several tests. Repair and clean up took about 90 minutes. He explained to me what he was doing on each step, told me the available repair options and their costs, and gave me pointers on how to spot a faulty unit. Our A/C now blows out colder air than prior to repair. I was very happy with the service and would definitely hire them again."

"My furnace went out in winter. Their first available appointment was in five days, so I wouldn’t have heat for four nights. They rescheduled another customer (non emergency) so that they could do my install the next day."

"I was referred to Paze Heating and Cooling by a well-respected friend, and I immediately understood why. I have referred this company to several others and will continue to do so. Mr. Zeno Pace and his team are expert technicians. His responsiveness is very timely and his pricing is well worth the level of service he gives. I recently had an A/C problem that was covered by my home warranty company. Mr. Zeno helped me understand and articulate the repairs needed so that I would not be taken advantage of by the other contractor. Ultimately, I was taken advantage of by the other contractor, and Paze Heating and Air came to the rescue. Mr. Zeno responded immediately and fixed the damage the other contractor left. You will not go wrong with Paze Heating and Cooling."

"The technician was prompt, professional, and provided several options for solving my issue. Given that the current Trane system was 25 years old, he also provided written estimates for two different replacement systems. I opted for the parts replacement and repair and am pleased with the result. The company has also called since to check to see if I was satisfied with their service. Way to go TE Certified!"

"It went great. We have used Ace for several years and will continue to use them for our heating an air conditioning needs. Would rate as excellent."

"I gave Cool Air Mechanical a call after reading their good reviews online. Every one I dealt with on the phone was very helpful, and were able to get help out to us ASAP. Jerry C. who came out was very knowledgeable, friendly, and professional, and was able to diagnose our issue quickly and provided great options and advice. He returned with the replacement part and repaired our unit very quickly. I will definitely be calling on them, and Jerry specifically, for any work on our system in the future."

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"Came out on a Sunday and saved my life when my heat stopped working. Came back out the following day with the part needed and got the unit up and running again. Great service and very good at getting back to you in a timely fashion. 10/10 would hire again"