Get matched with top heat pump repair or service pros in Desoto, TX

"Called AR in the morning and spoke with Corey, very nice and friendly and informative, although their service call charge was higher their overall invoice was 1/2 the price of other quotes i had received. The tech came out (Joshua) called me with detailed informtion and had our unit up and running by 4pm. I could not ask for better service these guys are professional in all ways. Thank you! and i will definitely use AR Air Conditioning & Heating again."

"I did hire this company to fix my heating problem. Service was awesome! David from DR Air and Heat Services responded within minutes of my request for help. My heater went out in my home. The outside unit was iced over. I had no emergency heat. David determined that I had the wrong thermostats in my home. He quickly replaced and programmed the thermostats. He found a rusty water tray in my attic that was overflowing and rusty. The air filtration system was damaged and he is going to help me avoid a potential disastrous situation, had he not found this now. The water tray was overflowing and rusted. Mold was growing. I have heat tonight! Tomorrow or Saturday I will have a whole new system for a reasonable price. He is going to replace the tray and not charge for one of the thermostats (shhhh.). This is going to be a great experience. David is personable, explains things well and is an asset to this company. I cannot wait to get this taken care of. I did not realize what bad shape things were in. I cannot rave enough about the service I have received so far. Thanks so much!"

"Great company with knowledgeable service professionals."

"These guys are awesome!!!! I woke up at 8am Sunday morning in JULY and my AC WAS OUT! I called three other companies and they either did not answer or I left a message. When I called Metro AC Dewayne answered and told me he could have someone out today, he also explained their emergency call service fee of $150.00 but I totally understood since it was Sunday morning. He took my information and told me a technician would call me within the hour. Larry, the technician called me about 15 min later and said he could be there by 1000am. Dewayne called me back about 45 min later to make sure Larry had called me and set up a time. Larry showed up at around 950. I showed him where the compressor was and that it had been running but the fan had not been spinning. He looked at everything and came in and explained he felt it was only the capacitor but it might be the motor. His plan was the replace capacitor and if that didn't work we would change out the motor. He replaced the capacitor, checked the pressures and temps coming out of AC, changed out my air filter (which he did not have to do) and was done by 1100!! Larry was nice and used shoe covers and was very professional! Metro air conditioning will be my new go to AC and heating repair and maintenance shop!!"

"I had them clear my condensate line on my AC. They showed up on time and did that work sufficiently. All is good on step one. The issue arose when I asked them to do a full maintenance check on my AC/furnace since I had been having intermittent issues with my heating coming on. And, unsurprisingly, they said that the repairs would have been in the thousands of dollars and my only realistic option would be to replace the whole unit. A few days ago I was able to completely resolve my heating issues by Googling the problem and subsequently doing a manual re-start on my Nest smart thermostat. Problem resolved by a flip of the switch and I saved 3K+ dollars by not listening to their expert advice. So, my only recommendation to anyone reading this is to ensure that when you hire big commercial AC company repair companies like Enoch, go into it with your eyes wide open. They do not pay a bunch of money for leads because they want to repair your system. That is simply the excuse to get their foot in the door. They want to find an older unit and sell you a new AC unit every time if possible. That is where the big bucks are in this business, not in repair. By and btw, I am confident that they would do a great job installing new systems. But there is little regulation of this industry and no incentive for them to just fix the issue and buy you another few years when they could cash in by telling you that your issue is beyond repair. Notice how most of their reviews here are about installing new units. That is because that is primarily what they advise everyone to do; And people trust them. Here is my expert consumer advice: 1. NEVER buy an AC/heat pump from the initial company that comes out to repair the unit and then tells you that you have no choice but to replace your unit. All you are doing is incentivizing bad behavior. 2. Get a second opinion from another AC company. If they diagnose the exact same thing, then ask for a full replacement bid. Then, advise them that they are competing. 3. Come back to Home Advisor and post that you need a new AC/heat pump and provide the exact size and model number. Then collect the bids, check previous reviews to ensure the company is reliable, and then select the most inexpensive offer. If you make them compete, you will typically save somewhere between 30-40% of replacement costs. Good luck but BUYER BEWARE."

"This family owned business should be very proud of the professionalism and service they provide. It was already evening when I made the request and yet David still came out to help. I didn't get a lecture about how old my unit was or my slacking on changing the filters. Some guys show up talking about how busy they are and make you feel like you're bothering them with your problem. Not metro Service. Instead he was patient in explaining to me and my son how things worked and what was needed : condenser capacitor, compressor hard start kit and over a lb of coolant. Total quality and cost was absolutely reasonable. When it is time to replace my unit I will surely give Metro Service a call."

"I am so glad that we hired Rubens AC to replace both of our upstairs and downstairs units. Great service all around, from the quote to clean-up. Nice guys who were polite and hard working. Definitely recommend."

"My elderly mother lives in Cedar Hill and I needed someone I could trust to service her AC unit. HAP treated her with so much respect and kindness. The work was excellent and the price was fair. I?ll be recommending them to everyone I know. Gigem Ags ??"

"Everything went well. They were fast, on time, and did the job done. I have used the service 3 times now, and they were good at what they do. I would refer them and would recommend them to anybody."

"Awesome customer service. Thanks guys"