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"Brian was very knowledgeable, honest and respectful. He showed up when he said he would and finished the whole new furnace install in a few days and considerably less than one of our other quotes. Can't think of one negative. We would highly recommend him."

"When I was looking for a new high efficiency furnace, I received several quotes and Sure Temp was almost $800 cheaper than any other Carrier dealer. They were on time and did a neat and effective job of installing the furnace. They made sure that everything was clean and all of the paperwork was simple. I was very happy I bought the furnace and used them. Since that time I had 4 service calls. One was related to a minor issue related to installation that appeared during the winter and was quickly dealt with and three calls were related to an issue outside of their control that was tricky to resolve. They were very responsive in getting to my house and dealing with the issue, sometimes having same day service calls available. They were able to get the issue resolved through alot of research and once it was dialed in I have not had a repeat. They took care of the paperwork for the warranty and I never had to do a single thing. I am very happy with my experience with Sure Temp. Based on my experience with the installation and attentive follow-up service, I recommend Sure Temp.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Our A.C. was not able to cool our house any longer. So Matt replaced our complete A,C. compressor and lines. He started the job in the morning and was there till early evening, and completed the job. The job was a quality work, and the A.C. is working great. We have already recommended him to friends."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

With over 20 years in the industry, locally owned and operated Mitchell Electric & HVAC/R is your one-stop shop for all of your HVAC, Refrigeration, and Electrical projects. Specializing in service and repairs, we take pride in our work and ensure that you are 100% satisfied before our job is done. With an emphasis on customer service, Mitchell Electric & HVAC/R has built it's reputation on knowledge of the industry and attention to detail. Please call us today to get your project started. We look forward to earning your business and working with you for many year to come.

"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."

We specialize in general remodels. Everything from framing and carpentry work to drywall hanging,finishing and paint. We also are HVAC certified .

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Elite Services focuses on quality home improvements over quantity. We use our 8 years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business and your satisfaction is guaranteed. Please call us today for an estimate. We look forward to working with you.