Serving Edwardsville, KS and surrounding areas
In business since 1999
Free estimates
Credit card accepted
"We had just returned home from vacation where we had been riding our motorcycle in the heat for pass two days so you can imagine how tired and hot we were when we finally got off the bike and came into the house..
We hadn't turned our air on yet this year but last year had to have someone called Tim over twice to replace a capacitor and the second time to fix his screw ups so we thought just in case we would not want to turn the air on and not be here to watch it.. Just as we thought when we flipped the switch tonight, the A/C did not work.. The house was a whopping 93 degrees... and the A/C was blow hot air, actually took the house up another 2 .degrees before we realized it.. We were only listening to make sure the fans were running because problems in the past were they weren't...
I called Bob at 7pm - 730pm on Sunday and he said he would have his tech over tonight, his tech called me at 8pm said he had just left his appointment and was headed over to see what he could do to get us up and running.. He was here within a few minutes, came to door took his shoes off before coming in and asked to see the thermostat and turned in on went out and looked at unit and within a few minutes he knew what was wrong.. He found the reverse valve unplugged.. He had us up and running PDQ..
The tech was very professional!! Would give him an A+..
He had not had a good day yet he was very nice and polite to us.. We would use him again..
(Tech had been stung by a wasp earlier and since allergic his face had swollen.. That was reason for bad day)
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