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"We recently had our HVAC system replaced by CoolRay Heating and Air and were extremely pleased with the entire experience. Mike Ritchey, our sales representative, conducted a thorough evaluation of our existing system and clearly presented several replacement options tailored to our needs. He was knowledgeable, responsive, and worked diligently to provide a competitive and fair price. The installation was led by Rollin Tappin, who, along with his team, demonstrated professionalism and care throughout the process. They completed the work safely, efficiently, and with great attention to detail. The new system is functioning perfectly, and we greatly appreciate the high level of service delivered by both Mike and Rollin. We would confidently recommend CoolRay Heating and Air to anyone in need of HVAC services."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Callison Heating and Air did a great job for us. They were on time, fixed the problem, and house was cool in no time. Very impressed, and recommend highly."

"The installation was nice but they left their garbage behind, i had previously paid to have the crawlspace cleaned put."

"Jeff came out & accessed problem we were having b/c of too damp crawl space. Estimated cost for selling the issue. Was able to dry out & save our under house insulation, replaced few areas that were beyond salvage. Highly recommend this company."

"THIS COMPANY WAS VERY PROFFESIONL INSTALERS TOLD US ABOUT WHAT STEPS THEY WERE TAKING AND WHY PUT MY SYSTEM IN 1 DAY LEFT JOB CLEANER THAN BEFORE THEY GOT HERE. PRICE WAS NOT HIGHEST OR LOWEST .CUSTOMER SERVICE WAS THE BIG DEAL BREAKER. THEY ALREADY HAVE MORE WORK IN THE NIEHBORHOOD"

"Very professional and did an excellent job. Other companies said we needed a new unit but Cochran Cooling & Heating fixed the unit and saved us a ton of money. I can’t brag on this company enough!"

"He replaced the dining room dimmer light switch. He didn't have the correct replacement one I needed so he's coming back to install the correct one."

"Overall, the work was done to my satisfaction.  The service man was friendly and did the job quickly.  I was not, however, thrilled with the company as a whole.  The deal was worded as if it was a local company.  I live in Ohio and I came to find out that the Fireplace Doctor is based out of Florida.  To schedule an appointment felt like I was dialing into a call center.  The people on the phone were not super friendly or helpful.  My appointment was finally scheduled for almost two months away since they were booked up in my area.  Finally, the night before the service, I received a confirmation call, however the next day no one showed up, which was frustrating because I worked from home.  When I contacted their call center again, the agent on the phone had no idea what happened and we had to reschedule for several weeks later.  Finally, when the service man did come out, he explained that the few contractors they use here in town were swamped.  I understand, however I feel a local company would probably be more useful for a service like this.  I will pay more attention to the details on these deals next time.
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"Air Solutions responded to our needs promptly and professionally. He didn’t over charge us for additional time on the job. Todd is very knowledgeable and has the best equipment to diagnose any issue! I strongly encourage any small business or home owner to call on Air Solutions of Ga!"