Get matched with top swamp cooler service or repairers in Eva, AL

"The process started out well. Annette Hale's representative came out and appeared knowledgeable about HVAC unit replacement. Our choices were limited because I specified we wanted a Carrier-brand replacement if available. It was. We chose the higher SEER rated unit and the salesman told us it had a lifetime warranty on the heat exchanger. Oddly, he did not include those words on the estimate even though there was a place for it. The work started two weeks later. I was phenomenally impressed with the fellas' work ethic and general workmanship on my project. They happily answered my general questions and the entire installation looked great. Kudos to them on a job well done. In preparation of paying the bill, I looked through the paperwork the fellas were going to leave and could not find a mention of what the heat exchanger's warranty was. The fellas could not either. The salesman was called and he ended up being just plain unprofessional when he could not provide the information. I hung up on him and decided to not pay the bill until the heat exchanger issue was resolved. The next morning my wife drove to Annette Hale's business, and the Service Manager easily showed proof of a lifetime warranty before the bill was paid in full. We are very happy with the new unit's performance, and hope to count on Annette Hale's business when/if needed."

"I am very pleased with the work done for me last week in repairing my gas furnace. Another company had tried to repair it and could not and was in the process of ordering a very expensive replacement part(s) when I decided to cancel and look for help elsewhere. I contacted your office and your tech came out…diagnosed the problem…then proceeded to correct the problem without the need for expensive new parts. Your tech took the time to dissemble and locate the failed element which basically only required slight adjustment to correct completely! The cost was minimal compared to what the cost of replacement components would have been! Your tech knew his stuff and was great! I’m so glad I’ve found a company I can trust to do the job correctly!!"

"It went well. We will use his services again, if necessary."

"Great! Would use their services again."

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On June 13, my air conditioner that services my upstairs failed (breaker kept tripping).  Called my home warranty company (Choice Home Warranty) and they assigned AL Comfort Experts to troubleshoot/diagnose issue.

On June 15, AL Comfort Experts came out as scheduled and identified that my compressor had locked up.  They reported this to Choice Home Warranty to effect repair/replacement of the compressor but CHW stated to me that it was reported that my unit was  'not well maintained' by AL Comfort Experts.  I contacted AL Comfort Experts and they not only told me they reported my unit had been 'well maintained', they also wrote/sent me a letter to that effect.  My issues lie with my warranty company, not with AL Comfort Experts.  I had several conversations with the owner Terry, for we both were a bit irritated with CHW. 

So, after several days of fighting with CHW over getting my unit repaired under warranty, it became clear that they would not replace my failed compressor, despite me providing them with almost 6 years of records of maintenance.  They actually told me if it had been serviced the week before, they still would not cover it.

It was through my conversations with Terry that I found them to have a high level of integrity.  AL Comfort Experts is a wonderful family owned company with many years of experience.  I found them to be very honest, forthright about the issues with my air conditioner and they provided me with a couple of options (repair or replace).  After comparing the costs, it was clear that replacement of my Trane compressor (proprietary and expensive), it was much better to do pretty much a complete replacement, as my current unit was 15 years old.  Made no sense to repair at this point.

On June 23rd, Terry (owner) of AL Comfort Experts and an employee came out as scheduled and did a wonderful job of not only installing my new unit and removal of my old unit, they did a top notch job of cleaning up.  Their costs were exactly what they quoted me (no one likes surprises).  There were very professional, came in a nicely marked vehicle, and introduced themselves upon arrival.  They answered all my questions I had and were meticulous in their work.  I especially like the system he provided me (Westinghouse) and explained the warranty to my satisfaction.

I have already given them permission to use me as a reference and have also hired them to do the servicing of both my Goodman main package unit that services my downstairs and the new Westinghouse system that services upstairs.  They have my highest recommendation!

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"I did a fair bit of research and spoke with a couple of companies. I also checked with the North Carolina state site on what to expect from a radon mitigation system and what to look for in a company to install a system, in particular to make sure the installer is certified. 
Two main reasons I went with Covenant Air. The first is that David Coffey was the only one in my area I could verify was certified in Radon Mitigation and I was certain that the person completing the work  was if fact certified. The second reason is that on our initial conversation David was very informative and straight forward, not pushy and wanted to assess our home and the need for a mitigation system prior to giving a quote.
David ran a 3 day test our home with a device prior to any recommendations to determine if a mitigation system was needed. The results indicated that our radon level was between 10 and 16 (I can't remember the unit of measurement). EPA recommend below 4.0 yikes! David installed the system. He was professional, efficient, friendly and he even cleaned up after himself. Not kidding I didn't have to do a thing! He returned after the system had time to do its work and retested. The level were down to 0.7 and at no time higher than 2.0.  The system is quiet and out of the way, you don't even know it's there.
David was very flexible in his pricing also, allowing my husband to install the pipe from the pump to the roof to reduce our costs.  He told my husband exactly how to complete the work.
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We offer the Best service and installation of heating and air conditioning systems in North Alabama and Southern Tennessee, A while maken sure that our valued customers do not have to worry about over paying for services they don't need!!

"Very impressed with service. They were professional, clean, and made sure all debris was put into container in truck. They responded immediately to my call and completely understanding and friendly when I had to reschedule. They also worked quickly and efficiently."

"very pleased with the service. Very professional"

"Have great service an always been a man of his word. Definitely recommend them an will continue to use them in the future for anything I need done. Thank you Mike an the rest of the guys! Keep up the good work."