Get matched with top central humidifier installers and replacers in Felicity, OH

"Logan replaced both the ac unit and furnace. The previous owner of the home used a contractor who installed the original ac incorrectly and the electrical was not to code. Logan fixed even though it doubled the installation time. I feel a cheaper contractor would have not identified these issues and addressed."

"Service technician was very professional. He took time to show me what had to be fixed and explained how it would improve furnace performance. He took the time to make certain I was satisfied with the outcome. He tested the systems to check they were in good working order. Finally we have excellent customer service."

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
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"I couldn't be any more pleased with the absolutely great job Hi Tech Duct Cleaning did. When I called to inquire, Aaron did a very thorough job explaining what they would do. He also asked how many registers and returns I have so he was able to give me an exact estimate that held true to what the final cost was. The technicians on the job were Caleb, Jason, and Will. They were very conscientious and professional. There is no way any other duct company could do a finer job. If you're thinking about having your ducts cleaned, don't wait. You'll be glad you did. It is worth it knowing that you're breathing cleaner, healthier air!"

"First, let me just say that Hauser's after-sale support is absolutely excellent. They were responsive and eager to help correct any problems we encountered. The problem is not so much with Hauser Air's current staff but the salesman (Jim) who sold us the system and design. When we purchased our house, we knew the system was rather old. After one hot summer and one cold winter, we decided that we needed to completely upgrade it as the interior temperature fluctuation was unacceptable. We got bids from five different contractors for Trane and American Standard systems (both are basically the same products with different brands). Jim came in to our home and sounded very confident in the system that he wanted to sell to us, pointing to his decades of experiences dealing with houses in Southwest Ohio. The technicians sent to us by Hauser were all excellent. They were respectful and diligent in their working. They also did a great job cleaning up any debris. There were some glitches in the installation process that they handled well. However, after the installation, it became apparent that the system wasn't performing up to what Jim assured us. First, while temperature fluctuation inside the house became less, it was nowhere near what Jim had told us. Secondly, we revisited what Jim had told us on the day of his visit and what was actually installed and found a couple of discrepancies. He told us that we would get a second touchscreen thermostat control on the second floor but it was instead simply a temperature sensor. He also initially told us that the package included an Aprilaire humidifier with accurate humidity controls but instead we received an American Standard humidifier that is far less capable. Meanwhile, the zoning system also didn't initially function as intended and repeatedly caused the system to shut down due to air flow issues. Finally, Jim also mischaracterized the zoning system to us. On his sales visit, he told us that he'd zone the downstairs and upstairs when in fact the actual zoning system was more along the lines of downstairs vents being split 40/60, with the 40% downstairs vents grouped along with all supply vents upstairs. Lastly, the humidifier did not have a drain hose installed, splashing water all over my basement floor for several days before the technicians came out to fix it. With all that went wrong, why am I still willing to hire Hauser again in the future? Because their technicians are so nice and responsive. And the system, while nowhere near what Jim had promised us, is still much improved from the 21 year old Carrier system that it replaced. I've also heard some very good things about Hauser's owner, Roy, and his technicians made it clear to me that Roy treats his workers very well and is passionate about his business, and I really respect that. Despite Jim's over-promise and under-delivery, I'm willing to give Hauser the benefit of doubt on this very expensive and disappointing purchase. In hindsight, it's rather clear to me that Jim simply didn't understand the system that he was selling. In fact, on subsequent visits by Hauser's excellent technicians to fix the numerous mistakes made due to Jim's initial design, it became abundantly obvious that Jim simply didn't possess the technical knowledge of how this particular zoning system works before committing to a system. Although the technicians suggested some potential improvement to the design that should improve the overall comfort of the zoning system, it would also cost us even more than the $13,000+ we already sunk into everything. Quite frankly, the overall experience was sorely disappointing. Apparently, Jim no longer works for Hauser. I have no idea whether this is due to customer complaints or whatever. I just wish that I had gone with Thomas Watkins initially, since their salesperson's suggested system design is identical to what Hauser technicians later proposed. It could've spared me a whole lot of headache and hassle over the past year. The simple version of my review is: Hauser Air should be perfectly fine for most of your needs, but unfortunately my experience with them was through a salesperson who didn't understand the expensive products he was selling and over-promised/under-delivered during his brief tenure with Hauser. However, I would like to emphasize that Hauser's technicians and staff are exceptional and among the best I have ever had the pleasure of dealing with."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Installers on time, called ahead to confirm. All 4 courteous and professional. Explained everything. Worked carefully. Efficient, not rushed. Helped move some of attic stuff and cleaned up well afterwards."

"The job went great. We got rain the day after completion and no more leaks. It's been six months with no more leaks AND since he did such a good job with this, we hired to repair damage from the tropical storm. He did a great job working with our insurance company."

"Excellent service and then techs are very professional and great at troubleshooting. They were able to fix an issue with my heat pump that another company failed to diagnose. Blue Collar will be my first call for HVAC work from here on out"

"After installation there were various problems that required my propane provider to become involved. Comfort solutions took care of all of the coordination as both companies worked to locate and resolve the problems. All said it took 2 days. By the 2nd day the service manager was on-site with the technician. The attention and responsiveness were excellent. That really went a long way to easing what could have been an extremely frustrating experience. Excellent customer service."