
Serving Fenton, MI and surrounding areas
Approved
In business since 1998
Free estimates
Emergency services offered
"I was having trouble with my Nest thermostat sending a call to my furnace for heat. Greg called the morning of service to let me know his tech, Will, would be arriving in the later portion of the two-hour window, which was much appreciated. Will arrived within the allotted two-hour window and helped me figure out the issue. I installed the Nest myself and ran a new 5-wire thermostat wire to replace the old 4-wire that didn't have a "Common" wire in it, so I was concerned that I had done something wrong. Will checked it all out, verified that I had properly installed the equipment and that it was working properly, and figured out that there was a setting on the fan scheduling that was causing the heat not to come on if the fan was off. He did a quick inspection of my furnace to make sure there were no other culprits and he got it up and running properly again. He answered all of my questions and explained several different maintenance tips to me. He told me about their maintenance plan, which has several benefits on top of the two semi-annual equipment check-ups, for only $2 more than the cost of just the two equipment check-ups. When they come back out in the spring for my A/C check-up, I'm definitely signing up for the maintenance plan. Also, Will recommended Honeywell's touch screen thermostat over the Nest, for anyone looking for a "smart" thermostat. In short, I'd highly recommend using HVAC Comfort Inc. for any of your heating and/or cooling issues. Thanks Greg and Will!"





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