Get matched with top ducts & vents installers and replacers in Fisherville, KY

"New AC unit in 2016 with recent problem being the third issue with unit since installed. Parts covered by warranty but labor and freon refill not. Most recently coil found leaking and needed to be replaced. I explained to owner past problems including my thought 3 breakdowns was excessive for newer unit. He said he would work with us to get it fixed to our satisfaction and he did just that. I would call them again for HVAC service."

"This is an awesome company to do business with. Spoke with Andrew and he was very responsive. He took time to not only explain what was wrong but showed me. I had a crack in my heat exchanger. This crack can let carbon monoxide into our home, which Andrew's carbon monitor device detected. There was not any sales pitch pressure. Just options and choices. The next morning he was installing a new furnace. We went ahead and changed out our air conditioner too. Andrew told me there was a rebate by our electric/gas company and emailed me everything I needed for rebate. He left everything spotless and just as clean as when he arrived. I highly recommend Comfort Zone Heating & Cooling."

B Cool Heating and Air Conditioning serves the Shelbyville, Kentucky area and provides installation, maintenance, and repair to any brand of HVAC system. Our #1 goal as a company is having complete customer satisfaction and there is no job that is too big or too small. If you want the job done right, call B Cool today!

"We have been maintenance (once a year check on the A/C and once a year check on the furnace) customers for years spending about $200 a year for that service and have always been happy with the service. Our A/C appointment is normally in August however, knowing it is an older unit I called in May and asked if they would go ahead and come out. I was told there was no need and they would call to schedule in August. Well last night the unit went out. Don’t know if the service appointment would have prevented it or not. Called at 8 AM this morning (Wednesday) and was told they could come out Monday afternoon. I feel like 6 days was a little ridiculous even thought I understand it is hot out and I’m sure they are busy so she took my name and left a message for the service manager. I called back at 11:30 and left a second message. At 2 he finally called me back and while he was apologetic he also told me Monday or I could pay the emergency rate $98 for the first half hour and have them come out late Friday or early Saturday (still 3-4 days away). I am giving them a C because up until now we have been happy with their maintenance (and even recommended them to friend) but I question what is the point of being a maintenance member or “preferred” customer if you can’t get them to come out within a day or two when you need them. Will be looking at one of the other providers that value the loyal customers."

"Great replacement experience until the end. They messed up my ceiling trim and paint and didn't come back as promised. I had to call the manager to get repairs done. They also suck at follow up customer service. They didn't call to see if I was happy with my installation or to see if I wanted a service plan. Oh well. Their loss."

"Responded quickly to a quote request. Provided a professional quote. Did not use because the brand they normally use for replacement was not what I was looking for. Will contact again if I need future work."

"Things went well. One of the fixtures was hard to install but the technician was resourceful and found a way to make it work."

"My review is somewhat mixed. I originally contacted the company moving into new residence wanting 5 chimneys inspected (level 2)/cleaned and to address leak which caused me to put Rubbermaid bins under ceiling in one area of home. They were quick to respond and quick inspected chimneys recommending I replace chase covers on 4 chimneys and until the could perform the work even put tarps over main leaking chimney. Up to this point service was outstanding. I scheduled the work and chase covers were replaced however leaking continued but to a much lesser degree. This is when the problems started as contacted the company multiple times with the promise, I would be contacted back which never happened. After making no progress on this front I was forced to speak with other company. I do believe they perform professional work initially but don’t see them willing to continue working with customer to pinpoint leaks if initial install doesn’t completely resolve problem as they claim on website."

"Our AC went out on the hottest day of the year. Matt with Legacy worked within our work schedules and met with us in the late afternoon. He had the problem diagnosed and repaired in under 30 minutes! Matt went further and showed me some preventative tips to help keep my AC running at its best. Things could not have gone better. A BIG thanks to Matt and Legacy Heating and Air!"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."