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"Austin installed a mini split system in our neighborhood clubhouse. The job was professionally done The repair to the drywall was completed and ready to paint immediately following the installation. I will be recommending him to our neighbors and friends."

"Well I will use service again if needed"

"Good for general service & maintenance. Did not hire for replacement of ac-heat system @ $7200. Received bid of $6000 for replacement of entire system from GREEN LEAF Inc., located in Dallas TX."

"Had 2 different service techs come out and look at our furnace. The first one came out and ran a bunch of tests and got it working without having to replace anything. He told us that he had no idea how long it would work but that if they had to come back out there would be no initial service charge. He knew exactly what part was probably faulty so he gave us an estimate if it completely failed in the future. Sure enough the next day it completely failed and they had another service tech out within a couple hours. He had the part replaced and the heat running in about an hour. Both were very professional and gave me a very accurate quote. I will definitely use them again if needed.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

Home Comfort was built to give high quality service at a reasonable rate. We strive to be the best in the industry while giving the best customer service and detailed reports about what is wrong and what it will take to fix the problem. Home Comfort services the West Tennessee and Northern Mississippi area. We understand that systems will go out at the most inconvenient time and that's why we offer 24/7 emergency service just for those occasions. Home Comfort services all makes and brands. Your Comfort is our Top Priority.

Customer satisfaction is what determines our success, which is why we take a hands-on approach. When interacting with Smith Heating & Cooling, you'll notice that we're particularly focused on the principles of quality workmanship, timely completion, competitive pricing and integrity in all our business dealings. We combine knowledge and research with our extensive practical experience to ensure a specialized approach for your project needs. Contact us today for a fair and accurate estimate for your project. We look forward to adding you to our long and growing list of happy customers.

"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."

"the service went very well. I was disappointed that he didn't move the dryer out and cleaned where the vent entered the dryer. I guess not too many vendors do that anymore. The cleaning from the outside did make the clothes dry faster.
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Locally Owned and Operated proudly serving Jackson, Memphis and everything in between since 1999. We are an EPA HVAC/R and FEMA Certified Trainer in the State of Tennessee. All employees are full time. Thank you for visiting the online home of Thrifty Cooling and Heating. We provide exceptional HVAC (Heating Ventilation Air-Conditioning) repair and maintenance services in the West Tennessee area. \n\nWe welcome the opportunity to earn your business. We are dedicated to providing exceptional service to our clients whether it’s for a homeowner who is looking for a more efficient heating and air-conditioning system or a commercial building that would like to have better air circulation. We also proudly service new construction heating and air-conditioning needs and we will work hard on solutions that meet your needs. NO SUBCONTRACTORS.