Get matched with top heat pump repair or service pros in Gastonia, NC

"I called to set up a time for getting a quite for cleaning my heat =pump ahead of winter. He came over and did my heat pump PM and inspected the air vents in my crawl space underneath the house. I was shocked when he showed me the pictures. He then worked up an itemized quote to cover needed repairs. I felt like he gave me a fair estimate and was even open to working with me on the cost. We set a schedule for him to start. He started and finished the project as scheduled. I love how he works and would highly recommend him to anyone needing heating and air system work done. I will use this company definitely for future projects"

"Customer service is the worst ever. Technicians are great had new Heat Pump installed 3 weeks later AC went out. Two days later finally got tech out found problems with leak in new coil in inside unit. Could not fix because was a factory weld Supposed to replace coil have not heard anything weeks later. Call CS told manager would call me. Still waiting"

"The work went smoothly and according to schedule. There were no surprises or added costs. I have been a Horne Heating customer for more than 15 years--and I am always pleased with their work. Special mention to: Jose, Pierce and Richard."

"I had another provider servicing my furnace, but after my home warranty sent KS Kamara Heating and Air to diagnos my problem, I learned that the previous provider was not doing what was necessary. KS Kamara Heating & Air, diganosed the problem, show me why I was having the problem, took care of the problem and now my system is running as it should. I then hired KS Kamara Heating and Air on the spot. I was amazed at what was found when he serviced my unit. I look forward to a continue business relationship with this company. May thanks to KS Kamara Heating and Air."

"AWESOME! In addition to checking out our heating systems, Taylor, the tech, noted a leak while he was under the house! We never would have known about it. Luckily, we were able to head off a MAJOR problem thanks to Taylor and his attention to ALL details of our home! He readied our heating units for winter and helped us avoid a costly repair in the very near future. THANK YOU SO MUCH!!"

"I am a 74 yr old disabled Navy Vet who over my lifetime repaired and installed various electrical and electronic devices for family, friends and myself. Now due to my health, I no longer am able to do this, so I am at the mercy of others to fix things. Our blower motor and start/run capacitor went out in a Lennox Propane furnace in February of 2018 and with my son's assistance the repaired was made. In Spring of 2019, I told my son that we needed to replace the start/run capacitor and the contactor as a preventative maint issue before the capacitor went bad and damaged something else. We failed to follow-up, and on an extremely hot and humid day in June, the start/run capacitor failed and my son, who went to school with Travis Byrd, suggested we let him do the work. Really good advice. My son called Travis and he came over very quickly, and quickly confirmed the start/run capacitor had failed. Travis had a heavy duty direct replacement capacitor on his truck and it was Made in the USA. I asked him to also replace the contactor with a heavy duty Made in the USA part. Travis had that part on his truck as well and replaced it. Travis only uses heavy duty American made parts when available. Travis also charges by the job after arriving and not by the hour. His prices per job are much lower than most others per hour prices. Travis did an excellent repair at a very reasonable price using heavy duty American made parts. Travis then checked to see if I needed any refrigerant as a no-cost courtesy and the refrigerant amount was within specs. He explained his Spring/Fall low cost HVAC preventative maintenance program to me and I am going to sign up for that now. Because of Travis and his prompt, friendly, professional customer service HVAC repair, I am now confident that I have found the best company for any future HVAC problems. I highly recommend Travis Byrd for any HVAC repair that you may have."

"I hired GSM Services to replace my A/C unit and furnace with a newer, upgraded system. A few weeks ago Kelly came to my house to give me an estimate for a new heating and air system. He was on time and very professional. He surveyed my existing system, took measurements of my house, and did some calculations to determine exactly what type and capacity system that I would need. He showed and explained to me several options as well as their prices. He wasn’t pushy as he left in order to give me time to review the different options before making my decision. I called the office the next day with my decision and to set up a date and time for installation. Today (May 22) Kyle and Craig showed up on time and were extremely professional as well. They worked from 8:30 to 5:30 completing the replacement of my entire heating/air system. The field team leader also showed up just to ensure that everything was going smoothly. They were very helpful in answering any questions that I had throughput the day and they took the time to explain to me about the new system after installation was complete (I.e. how to operate the new programmable thermostat). Overall, it was a great experience and I will definitely use them again."

"Brad has handled the last 3 repairs and I insisted on him again. Straight shooting and fair. Very dependable. In 16 yrs and two units I've had more than my share of service. Trane was outstanding backing their warranty but the service operation was terrible and not above lying. Goodman system has been flawless. Again, Brad was a pleasure to deal with."

"We use them for residential and also business services. They gave me an incredible price that's why I started using them. They are really good service technicians and they are very responsive, they are always on time, it's really tough to say anything negative about them."

"They are so great.  From Samantha who answered the call, to Steve who came out for repairs they made me feel like my job was the only thing important to them at the time.  When I called back a couple weeks later looking for a written statement of what the professional had done to provide the buyer, they obliged.  I had the information emailed within minutes.  If I was staying in NC I would serisouly use them for all of my HVAC needs without hesitation!  I will recommend them to all of my friends any family."