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"Great. Jeff quoted our specs, & did an in-house visit. He reviewed the entire project. He made sure Our expecting were realistic, before going on. Everything was clear, & got a competitive price.. We have noisy upstairs neighbors in Condo yelling & loud TV, RADIO,MUSIC & the project helped reduce it by 30-65%. It is hard to be specific without decipel meaning equipment. The cellulose bags say 60%, however Jeff pointed out expect 35%- that honesty, eventhough we got better. If you do a similar job, make sure you understand IMPACT noise, which is not what this project can do. So we are not disappointed, & got what we asked for. The noise was reduced, but not eliminated. This will keep us in a holding spot, in that we might not have to move for now, as moving is very expensive. This kind of improved our quality of life. Our contractor Juan & Dillon were Professional, respectful of our home & exceeded all posted reviews. "Was money paid or were services performed?*-bad question!"

"It went well, they did a great job. Very fast with work. Respectful group"

"I hired Albana Roofing to replace the Soffit and Fascia on my house. It's a family-owned company and everyone was super nice and very knowledgable. They did a great job, arriving at 8:00 am each day to work a full day. They even worked on Saturday to get the job done quicker. I recommend them and would hire them again in the future."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

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"Excellent service"

"Phil Catanzaro was great to work with from start to finish. I appreciated him checking in before, during, and after the project. Requesting the quote and scheduling the work was seamless, and the crew was friendly, fast, efficient, and skilled. I will definitely recommend them to my friends and neighbors, and will reach out to them again for any future work."

"They came and took everything we needed picked up, and broke down a roof we had that was very heavy. Really appreciate them and would use them again!!"

------------ "Have Hammer - Will Travel" Call Us For A Prompt Courteous Estimate --------- We Are Experts In The Remodeling Field. We Love What We Do And You'll Love What We Do For You. With Over 30 Years of Hands On Experience In All Phases Of Home Remodeling, We Can Handle Your Projects, Big or Small, From Start To Finish. Please call us today to schedule your appointment - (203) 240-3298

The-Energystore/EnergyPRZ is a GOLD Star Home Performance Contractor that is BPI accredited residential energy efficiency firm. We look at your house in a holistic and complete system. As a provider of the official Department of Energy Home Energy Score, we professionally analyze your home, detail improvements that can be made and back it up with solid data and real solutions. The path to saving comfortably is found at our full compliment of savings solutions.