Get matched with top swamp cooler service or repairers in Gaylordsville, CT

"It went well. We will use his services again, if necessary."

"Professional, polite, decent and oddly adept at sensing ones mood and reacting to it accordingly.  I suspect he would have been a counselor or artist of some sort if his engineering skills had not gotten in the way. An "A" is not good enough for him.
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"I called Jim and he stopped by in a couple of hours.Diagnosed compressor needed some parts replaced. Temporarily repaired it so I could use central air. Returned next day with parts and permenatly fixed unit. It's still working fine.
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"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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"The customer service and repair was great."

"Initial service call was to clean out air ducts.  Inspection found mold in ducts and air handler.  Revised job was $700 to clean, disinfect, and apply anti-mold solution to AC system, and to provide and install a UV light to help prevent mold issues from returning.
The cleaning went reasonably quickly, but they didn't have a UV lamp with them, so a return visit was scheduled.
The UV lamp was installed on the return visit, but due to a lack of electrical outlets in my attic, it is not currently active.  This is not the contractor's fault, but it would have been nice to know before purchasing the product.

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"They take money on muy account for my home warranty service, and they are very responsive, and very reliable. They send Repair companies to my house for repairs and services."

"Overall, I wasn't happy with the entire experience. It said, in small print, up to X number of square feet or cubic feet or however they do it and then, there might be extra service charge for this and this and this. My big problem was that it ended up costing me pretty much double what the original coupon had cost. I wasn't happy because I checked around with some of my local providers. This guy was out of Springfield, Massachusetts. I got a couple of quotes from local providers. Of course, it was too late by then. I had already put up the initial $5000 to Angie's List. His price ended up being close to $2000 more. I could have just had a local guy come in and do the job. So, I wasn't happy about that. It took a long time for both myself and him to connect. Some of it was my fault and some of it was his fault. He was hard to get hold of and often, very hard to get him to respond to me. He was going through some personal issues with his family, which I understood and I was fine with. So he ended up doing the job probably far after the coupon even expired. So he was accommodating about that and I appreciated that about him. He actually is a nice guy to talk to. But he ended up putting the wrong color roof on and I wasn't happy. I had gone away for the few days that he was doing the roof, which I realize now wasn't very smart. But because I work out of my home, I couldn't work and have somebody banging on my roof. So I ended up leaving to go somewhere else to be able to do my work during the period of time he wandered on my roof. So it wasn't until I got back home and discovered the color of the roof, which I wasn't happy about. I didn't end up calling and complaining to him about it because it didn't seem reasonable to me to make him comeback and change the roof. So I was just not happy. It ended up costing far far more and when I talked to him about that, he told me that Angie's List sets the price and not him and so I should complain to Angie's List. I don't know the truth of it. I really don't understand how the whole process works. They did one other thing I wasn't happy with. I have a back attic storage area. It was part of the roof that was done. This had not been an issue before they did my roof. The nails that they used were much longer and more pointed than whoever had put up my initial roof. So I came into my storage area about a month after they did this roof and found that there were wood chips all over my possessions back there. With these pointing nails there, I had to be really careful because I couldn't poke myself in the head, trying to get to my things. They hadn't told me about it and they hadn't warned me about it. I would have appreciated if he had said, "If you have anything, cover them up because there will be wood chips from us banging nails into your roof. So there was just a bunch of stuff like that. The workmen were professional enough. They were polite enough. They didn't leave a huge mess around my house. It looked like they had tried pretty hard to clean it up pretty well. Angie's List offers what they say is a great deal and then, it doesn't turn out to be a deal at all. By the time, you're in the middle of this deal and you've already put up so much money, you can't walk away from the deal. So, it was not a happy experience for me. I've been really questioning whether I want to continue to be an Angie's List member because I haven't felt good about a lot of things that I've done."

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