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"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

Hi, I’m a residential HVAC service technician with over 5 years of experience diagnosing, repairing, and maintaining heating and cooling systems. I take pride in providing honest recommendations, quality workmanship, and treating every home with the same care and respect as my own. Whether it’s troubleshooting a complex issue, performing preventative maintenance, or making repairs, my goal is to get the job done right the first time.

Handy Man Bran \n“Handy Man Bran Can Make Your Dreams Reality”\n\nMulti trades craftsman taking on all\nSorts of jobs.\n\nHVAC mechanic who enjoys taking care of neighbors with precision work in a timely manner in ALL trades.\n\n😎👍🏻

"Very glad I did it. I need a new furnace. There's a lot wrong with it. Found out it's almost 15 years old and could die during winter. The tech will get me prices on different ones and will go from there."

"Betlem sent Todd out within 4 hours who installed a new pump on the boiler and repaired the furnace. He had all the parts in his truck and was very knowledgeable both units now work better than they ever did."

"When I was looking for a new high efficiency furnace, I received several quotes and Sure Temp was almost $800 cheaper than any other Carrier dealer. They were on time and did a neat and effective job of installing the furnace. They made sure that everything was clean and all of the paperwork was simple. I was very happy I bought the furnace and used them. Since that time I had 4 service calls. One was related to a minor issue related to installation that appeared during the winter and was quickly dealt with and three calls were related to an issue outside of their control that was tricky to resolve. They were very responsive in getting to my house and dealing with the issue, sometimes having same day service calls available. They were able to get the issue resolved through alot of research and once it was dialed in I have not had a repeat. They took care of the paperwork for the warranty and I never had to do a single thing. I am very happy with my experience with Sure Temp. Based on my experience with the installation and attentive follow-up service, I recommend Sure Temp.
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"Computer had been acting up for a while but I kept putting off getting it fixed.  After reading all the great reviews, I decided to give N.A.T.S. a call.  So glad I did.   Jim was able to resolve all my problems remotely - no drop off or pick up necessary - so convenient!  I feel like I have a brand new computer, it runs so well and FAST too.  I couldn't be happier and wouldn't hesitate to use his services again.  My only regret is that I didn't call him sooner.
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Give us a call anytime! We run 24 hours 7 days a week for any HVAC & plumbing Emergencys! Call Today.\nMaintenance\nrepairs\ninstallation\nheating\nplumbing \n

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."