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"Home Comfort Systems was professional, honest and fairly priced. Steve Bilica (owner) came out to give me an estimate on a new furnace. He made me feel comfortable, which is important to me as a single woman. His estimate was the lowest of three I obtained ($4150) and he was so honest, he advised that my current unit didn’t need replacing yet. (The only reason I was getting estimates was because some other cut-throat company told me I needed a new one...for $11k!!...due to a cracked heat exchanger. However, all the other companies I contacted for estimates said I did NOT have a cracked heat exchanger.) I decided not to get a new furnace in the end. It’s been running great, although I did need a new blower motor about five months after the estimate, so Jeff D installed it for me ($385). Way cheaper than a whole new unit, so I’m happy. I’ll definitely go with this company again for repairs and when it’s time for a new furnace."

"Great experience with G & R Heating & Air! Quick response, knowledgeable staff, and the repair was done right the first time. Our home is comfortable again. Highly satisfied!"

"I would like to preface my statement by saying this company was recommended to me by my family member who has used this company regularly and has not yet had their AC unit replaced - their unit is 21 years old. I was having problems with my upstairs AC unit not cooling properly and called out to American Family for the first time with a service call thinking that the unit may only need repair (maybe needing freon or a leak as the blower motor seemed to still be working, just no cool air). It turned out to be the compressor. I elected not to replace the units compressor due to the age of the unit itself. The company rep suggested that we also replace the heating unit upstairs due to its age and noting the complications we were having at the end of the winter season (he did check it as well). He stated it would be cheaper to do both than one at a time, but also stated it was completely my choice. Knowing about this company from other relatives they do try to repair and/or resolve your HVAC issues first. However, my AC was beyond a reasonable repair. I asked for a bid without the heating unit and with the AC and heating. The quotes were individually fair and I elected to do the later (with heat and AC). They scheduled immediately with owner Tim. They were able to install the next day, but I elected 2 days later. I only paid for the service call at this point and they accepted my coupon. The service guys arrived timely. It was an extremely hot day (roughly 99 degrees), but the workers stayed all day installing both units until everything was satisfactory. They were pleasant and explained everything in detail. They cleaned up after themselves, taking the old units. There was very little residual left behind and considering they worked so long and it was so hot they were respectful and completed the job as stated. A part was missing during install, but it was immediately resolved as it was brought by someone else from the company, in turn, leaving them to continue working rather than leaving and coming back. I was very pleased overall and will use them again."

"Getting an appointment was easy, they worked with my schedule. Sam called ahead before he arrived, he was very professional and polite, laid out different options and showed me tips how to use the new garbage disposal. I signed up with their membership, it's a good deal with discounts on service and annual HVAC tune up plus plumbing inspection. It's my 2nd time using this company, consistent great service!"

"fast freindly service...agent came out and gave me a price then helped me find a discount they were fast and great with the repairs and i really appreciate getting my furnace done right . they will be on my call list for a cleaning and checkup every year from now on"

"He installed dishwasher and garbage disposal and replaced hot water valve. He also replaced the dryer circuit breaker (2/30amp) and reset connections."

"Rory did a wonderful job he is a very very good Professional Service man I would recommend him to everyone I know and I will use him again when I need him"

Shepherd’s heating and cooling is a professional HVAC service that takes pride in their work. We strive to leave all of our customers fully satisfied. Give us a call today!